St. Moritz 23411 Summerfield, Aliso Viejo, CA 92656

"I have always loved living here UNTIL greystar took over. My rent increases every month without explanation. When we first moved here we paid a $1,000 deposit for our cats to not have to pay pet rent for them (this was a huge perk of living here) now they charge us pet rent $50 dollars per month per pet, so for me $100 dollars more a month for rent. We never received a reimbursement for the $1,000 we originally put down. 2 months into our renewed lease they added trash and pest control to our monthly payments without notice so this increased our rent. We have a gym here which if anything breaks or goes missing they do not care to replace the items. They only warm the front pool and keep that area nice to look good for potential renters. If you want to use the other pools during the cooler months don’t bother. They used to be very fast on their repairs it was a guaranteed 48 hours but now they do it whenever they have the time. My garbage disposal broke around Christmas and it took them 4 days to show up and repair it. Basically greystar ruined this enjoyable place to live.. wouldn’t recommend moving here."

"This is one of the worst run apartment complexes in Orange County. The gate is always broken, letting in tons of homeless who dig through the trash. The pools and spas are always filthy. It takes forever to repair anything in the apartments and the new ownership doesn't care about the tenants. I moved out after just one year."

"I had an amazing experience during my tour. The property was well kept and beautiful, the leasing staff and manager were very pleasant and accommodating for my walk in tour. They are in my top 3 of properties to move in. Highly recommend."

"From the front office to the actual living quarters, couldn’t be happier. MARLENE was super friendly, helpful and welcoming to the community. Maintenance is always on time kind and efficient with their work . Super quite . I’ve been in a few different not so friendly communities around the area , by far the best one yet. Thank you Marlene :) . Not enough stars available to give 10/10 in my opinion."

"The only good thing about this complex is the maintenance crew. They were always quick and kind. The front office is rude and dismissive of any concerns. They price gouge for the deposit and rent and then demand you pay extra at the end for normal wear and tear. They tried to charge us double our deposit after moving out without providing evidence of damages. They also regularly misplaced our paperwork with personal information on it. Stay clear of St Moritz."