Sienna Residences

"It's a good place to stay in a well gated community near to Western U. The staff and management is overall satisfactory and the community here is more or less calm. Also the views are very refreshing all around."

"Would give zero stars if I could. The laundry rooms were unsafe, dirty, and often occupied by people who did not even live in the complex. People smoked on the landings and my unit constantly smelled like smoke despite being strictly nonsmoking. I had to call the police several times during the year I lived there due to overhearing serious domestic disputes. My apartment was broken into while I lived there and the leasing office was completely unhelpful and unapologetic. There was very limited parking inside the complex and my license plates were stolen off of my vehicle while parking on the street outside of the complex. They kept my entire security deposit despite me steam cleaning the carpets and leaving the apartment cleaner than I received it. Now, 18 months after I moved out, I randomly received a notice that I am being sent to collections without any prior notices/attempts to reach me. Avoid this place at all costs. Update: After numerous phone calls to the apartment complex, Greystar Receivables, and the collections agency, I learned that the debt that was sent to collections was for my last month's utilities even though I was told at the time of move out that my security deposit should cover my last month's utilities. 777 Place/Sienna NEVER reached out regarding the bill even though I provided them with my mailing address. After requesting my resident ledger, I learned that they sold the debt to a collections agency 10 days after I moved out. This place is a total scam. AVOID!"

"DO NOT LIVE HERE!! Office is pretty much useless, they dont help you with anything. Also a lot of stealing of items including laundry and packages. Very noisy and lots of disturbance. Will be moving ASAP once my lease ends! Give - infinity stars if I could. I am a student, so if you especially are one too, dont even think about moving here. Your welcome!"

"The most terrible place to live. I wish there could be a -5 star rating! Look for another safer and peaceful rental. Its has gotten even worse since the new admin took over, it is a daily disaster. They are fixing the aesthetic of the complex but declining funds, or whatever you want to call it, to security. Homeless people can get inside the complex as they please, invading laundry rooms and stairs. They write on the walls, elevators, leaving their mess in the stairs and everywhere. I no longer take the stairs because anything can be happening there. Then, the housekeeper, Antonia, is always trying to clean these transcient people’s mess, but it’s too much for one person, I feel bad for her. This is an administrative issue which affects residents the most. These photos are from today, 3/13/23!"