ROWLAND HEIGHTS APARTMENTS

"We love this apartment"

"Nice"

"This apt manager and front desk are provide the worst service, they use of their own job rights to embarrass you, will ask you to provide a lot of unreasonable documents, the attitude is very unfriendly."

"This is for Susie or Susan. You should go to court. Seems like management use their position to intimidate tenants . We kind of have the same probl4m too. Our apartment ain't that big . Maybe 8 apts"

"A suggestion for the property owners: a simple assessment of the management by the tenants would be nice. we lived here for decades and know everyone who has lived here. Tenants talk amongst ourselves on everything. the management might consider themselves above the tenants and act on their prejudices. As they have in the past. FTC will help regulate that. Property owners seem nonexistent or maybe they're fooled by the management. residents are met with hostility and unwillingness to listen, to help. Tenants moved out because of such conflicts. Tenants want respect and transparency as this is their home. Simple things like courtesy and willingness to listen will alleviate much of the antagonistic tension between the two parties. people who lived here for a long time know each other and talk to each other. There's a lot of information amongst the tenants. If the property owners did a direct survey on the management, an anonymous survey without the management, they would know exactly what goes on here. Our family lived here for a long time. We don't recommend this place because of the management. They change their policies and enter your homes and inspect your home, demand your cooperation on very short notices. I don't know how many times our apartment complex property was bought and sold. But our current property and management is the worst it's ever been. We are told to return a parking space. We've had our two parking spaces FOR DECADES and now they demand it back. But we pay the same rent. They've been trying to raise the rent too. We put up with construction, and the property demands while paying the same rent. Don't live here unless you want to see your manager often. Don't live here unless you like being told to accommodate for the management. They forget that we're tenants and not beggars. We're never given any numbers or names of the company who actually own the property. I'm thinking of contacting the government. the Federal Trade Commission. No one seems to care about FTC anyway but I'm complaining to FTC"