Claire's Madison, WI 53719

"Nice little store"

"Back at 5:15? It's 5:41 and still nobody. Have to leave in 4 min to get to our next appointment in time. Kids have school pictures tomorrow. Thanks for wasting our opportunity standing here for 30min trying to give you the business. Whoever is "working" should be fired"

"Manager at west town was rude! She yelled at my 6 year old because she was yelling when she was piercing her ears and my daughter was kicking she screaming , well she’s 6 what you expect. If it were up to me I was fixing to cuss her out but I didn’t I will never ever come back to this Claire’s it never used to be like this I work at a day care and I don’t even scream at the kids.bad experience for my daughter"

"Awesomeness!!! My son got his ears pierced (first time) and the young woman working was so on point with him!! She did a wonderful job. He looks amazing!! We will be back for more earrings soon!!"

"First off let's talk about me. 6' 250 Marine Veteran. Can ya picture that? Cool. I need a charm for my daughter. Our thing is unicorns. I know absolutely nothing about shopping for little girls. I walked in completely clueless. And then my savior Hannah looked across the counter. I could tell right away she knew I was in a different realm. She talked me through some options and in general was fantastically helpful. As intimidating as holiday shopping is on top of shopping for a little girl, Hannah made my shopping experience extremely easy. Thank you so much Hannah for being the epitome of what a good customer service representative should be. You are amazing and I will tell everyone to travel to your store specifically for your experience."