All East Bay Properties 2324 Powell Street, Emeryville, CA 94608

"Auguste was very responsive and our whole renting process went very smoothly. Would definitely use their services again in the future if we ever need to rent a new place."

"I had a very unpleasant experience with Jason when inquiring about the documentation behind a surprise charge that did not feel entirely transparent or legitimate to me. I emailed Jason seeking clarity for this and questioning the documentation backing this charge. I was asking if I had signed anything agreeing to a change of tenant charge, because my replacement tenant was charged a $250 fee for me leaving, and according to the document she signed, that charge seemed to only be relevant when she herself left. Based on the document she signed, this charge seems to only apply to this situation if I had signed a similar document prior to leaving, which I didn't believe I had (but wanted to clarify if I was wrong on this, which is why I reached out). Though my replacement tenant was charged this fee, the document she signed indicates that the tenant leaving is agreeing to this charge, which would have been me, so I feel responsible for this charge she was told to pay for some reason, and therefore I agreed to split this charge with her out of fairness. Before doing so, however, I wanted to get clarity on what felt like an unexpected and shady charge to me (unless I was shown something I had signed being notified and agreeing to this myself). I reached out to Jason over email with my concerns and questions, and he responded with a very rude phone call and subsequent string of emails, because he didnt appreciate that I said the charge without backing documentation felt skeevy. The reason I didn't originally write about my experience here is that I did not want to invite any more unprofessional and unkind messages from him."

"I rented with them in 2019 and 2020 and my overall experience was positive. Big shoutout for Auguste as he is super patient, friendly and helpful! I moved once to another unit that they manage and it was smooth to coordinate with them on move-in dates and looking for the right apartment in Emeryville. I had a minor issue when moving out as they tried to charge me a cleaning fee from my deposit. I sent over the photos and videos I took when I moved in. And I talked over the phone with the manager and he waived that fee for me because it was not caused by me. That is the only part why I took off one star so they definitely can improve on thoroughly cleaning and checking the unit before making it ready for new renters. Communication with them is easy. Keep up the good work!"

"I am an owner of a rental managed by All East Bay Property's. I haved owned and managed property for over 50 years and turned my Property's over to all East Bay because I am an out of state owner and they are one of the best management company's in the Bay area. I feel sometimes renter's don't understand how hard it is to get good workers in to do a job. we need to get work done fast because we lose a lot of money if we don't so some times we have to pay a pretty penny to get work done. The best way for a renter to save money is to leave the unit clean. I have also noticed over the years that my renters are much more fussy about the condition of a unit before they move in than when they move out."

"I worked with Christine during the application and rental process, and she was incredibly helpful and communicative throughout. She answered all of my questions in a timely manner and was always kind and welcoming. This was my first experience with a property management company, which I like having as an intermediary between tenant and owner. There is an online tenant portal which makes paying easier and accessible, filling out a maintenance request simple, and keeps all the documents in one place."