Rafael Town Center Apartments

""Jimi Yust (manager) and his team are exceptional—always supportive, efficient, and approachable. We're so grateful.""

"Great move in experience! I had everything I needed to get started and management is very responsive. Everyone I’ve met is super friendly and the apartment is in a very central location that makes it easy to get what I need. Thank you Jimi for helping!"

"Living in my apartment feels like being inside San Quentin prison due to Rafael Town Center's courtyard setup, which severely limits the view and connection to the outside world. Perhaps the most significant drawback is the severe lack of natural light. The courtyard setup obstructs any view of the sky or surrounding landscape, creating a feeling of confinement. I cannot stress enough how dreadful my experience at Rafael Town Center has been. It's an experience I wouldn't wish upon anyone, not even my worst enemy. Get ready for a rollercoaster of rent increases that seem to have no rhyme or reason. The management team appears to pluck rent figures out of thin air each month. Dealing with them is akin to a financial nightmare, and extracting any explanation from them is like trying to squeeze water from a stone. They seem to have mastered the art of evading straightforward responses. Interestingly, my apartment is listed online for $300 less, but they may tell you it's been rented, only to dangle a different unit in front of you at a higher price, accompanied by some rather questionable 'perks.' The so-called "managers" here might as well be apparitions. They have an uncanny ability to disappear when you need them most, whether it's addressing tenant requests, dealing with maintenance issues, or handling emergency situations. It feels like they're playing an endless game of hide and seek. The elevator is more often out of order than in operation. Be prepared for a regular cardio workout as you climb multiple flights of stairs. Forget about the convenience of having your groceries delivered to your apartment; it'll feel like you've run a marathon. The parking garage is a hazardous, toxic nightmare. The exhaust fumes from vehicles linger ominously due to the complete lack of ventilation. It's a miracle that no one has succumbed to carbon monoxide poisoning. The laundry room is a breeding ground for mold and mildew due to the complete absence of adequate air circulation. The place reeks of dampness and mustiness, and you can practically see the mold spores dancing in the dim lighting. The hallways are in a perpetual state of olfactory assault, reminiscent of a noxious blend of expired seafood and sweaty gym socks. No quantity of air fresheners can mask the pervasive stench. If you have an affinity for paying exorbitant utility bills that defy logic and leave you questioning your sanity, then this place is a dream come true. The monthly utility bills are shockingly high, and attempting to extract a coherent explanation from anyone in the management office feels like deciphering ancient hieroglyphics. My Amazon deliveries frequently vanish into thin air, and management seems entirely apathetic. They keep ignoring my emails and calls. Additionally, my food deliveries never make it to my doorstep; I'm forced to trek downstairs every single time. Attempts to reach management for assistance with setting up the call box have been entirely futile. I wouldn't wish this living nightmare on my worst enemy. My sincere advice is to sprint away from this calamity of an apartment complex as if your life depends on it. Now, they will respond to this review and suggest reaching out to the office for assistance. Which office? Jimy and Trinny are never in the office, and they never provide any help."

"When I was looking for a new apartment experience, my criteria was a small 1 bedroom apartment in a fun accessible neighborhood with a good management and maintenance team. Rafael Town Center was the first place I looked. The leasing agent Trini was friendly, considerate, supportive and great to work with. He made the entire process stress free and my move in was easy. The maintenance team is also friendly and helpful. I met the property manager by accident and he also was friendly. I can’t recommend Rafael Town Center highly enough."

"My partner and I have lived here for a little over a year and love it! The building, amenities and staff are better than we could have hoped for when we were looking for an apartment. The staff especially (Jimi, Steve and Roger) are amazing. They don't simply help when there's a problem that needs fixing, they are proactive so that new problems don't arise. They consistently try to make sure that this is a great place to live, and their hard work pays off. (They are also just super chill, kind people.) The units are in great condition. The shared spaces and hallways are ALWAYS immaculate and are maintained on a regular basis. There are updates made to better the environment and make things more convenient for the residents, like secure delivery lockers, brand new gym equipment, etc. Maintenance requests are responded to and acted upon promptly. Our only complaint is that these are rentals and not available for purchase, and therefore we can't stay here forever! :)"