Park Crossing

"I would like to express my utmost satisfaction with the exceptional level of cooperation and attentiveness displayed by the property manager, Vanessa Nieto. Despite my sometimes less-than-pleasant demeanor, Vanessa's patience and dedication to ensuring my satisfaction, even in the face of my frustrations, exemplify the qualities I value in a property manager. Vanessa embodies all the qualities I desire in a P.M. – she is attentive, patient, a problem-solver, and genuinely cares about ensuring an amazing experience all the while my problems are resolved. Despite my occasional frustrations, Vanessa has always patiently listened to my grievances and taken the necessary steps to ensure my needs are met. Her willingness to exceed expectations in meeting my needs has reaffirmed my decision to have picked Park Crossing as my home.  Additionally, I must commend the impeccable maintenance of the grounds at Park Crossing. Having lived in various apartment complexes, I can confidently say that Park Crossing surpasses them all. While perfection may be unattainable, and unforeseen inconveniences can occur, the commitment to excellence demonstrated by the management here truly sets this complex apart. The management's commitment to maintaining the complex reflects their dedication to providing a superior living experience. Overall, I am thoroughly impressed, satisfied, and grateful for the peace of mind that comes with knowing I am in good hands here at Park Crossing. P.S, It is my firm belief that any negative reviews from past or present residents are a result of their failure to thoroughly review their lease agreements, and acknowledge that they are not the only ones facing challenges. It is important to remember that there is a team of dedicated staff and management working tirelessly to address all issues. As a former frustrated, tenant who has gained clarity, I urge you to consider the bigger picture and show appreciation for the efforts being made."

"Warning ⚠️ Whatever you do don't move into the complex. The people employeed at this complex are the most unethically unprofessional habitual liars you will ever rent from. I moved out of this complex in August of 2023 after having my unit broken into and my having my apartment flooded twice. Thank God I had insurance but once again they are so unprofessional the claims adjuster had a difficult time getting in contact with someone in the office. When I tell you I lost almost everything this I own due to their neglecgance Im telling you I lost almost everything. But that's what insurance if for. My main reason for leaving this review is I have not received my security deposit back and like I stated above I moved out in August and here it is almost December. The leasing office claimed they issued a check which turned out to be a lie.a check was never issued and they blamed the accounting department for the mishap but how do you mistakenly say you issued me a check and mailed it to a specific address on a certain day. I have literally been attempting to get my deposit back for months not only is this unethical but it's illegal as well. At this point I think I have to seek legal action. So please do your self a favor and don't move here. All they care about is receiving their rent on time. I lived here for over 5 years and was not late once with my rent. Oh that's another thing they would send me notices this happened on at least 3 separate occasions saying I was 6 months behind on my rent and when I went to the office they were like oh I'm sorry it was a clarical mistake and we got you mixed up with another tenant. Once is an accident I guess they hire anyone to run this establishement. I'm glad that I keep my rent history records/receipts Just avoid the headache and look for somewhere else to reside the car breakins are horrible as well . Update 1/2/24... Nobody has still reached out to me regarding this issue they claim they're working on the issue to resolve iere has been absolutely no communication at all. Like stated above beware beware beware. I have no choice now but seek legal action my holidays were ruined due to lack of funds thanks alot it would be nice if the owner o Or property management will do their due diligence and get back to me I moved out in August of 23 and it is January 24"

"I've lived here for 15 months now, and in my second year lease. Both Vanessa and Burgundi have definitely gone above and beyond to accommodate my wife and I. Despite a heavy workload with the holidays and a temporary staffing issue with maintenance, they both have managed to meet our needs and keep everything running smoothly. Thank you lady's!"

"Vanessa helped me during my tour. She is very pleasant, and friendly. Vanessa answered all my questions. Customer service is great. Property is well maintained. The property manager really cares for her residents."

"Burgundi and Vanessa were a pleasure to work with. They were very thorough with the initial showing and answering any questions. The move in process couldn't have been more smooth and assuring. The place is well maintained with good communication between tenants and management!"