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Homewood Suites by Hilton Fairfield-Napa Valley Area
4755 Business Center Drive, Fairfield, California, United States
About the Homewood Suites by Hilton Fairfield-Napa Valley Area
Homewood Suites by Hilton Fairfield-Napa Valley Area is a comfortable and welcoming lodging establishment located at 4755 Business Center Drive in Fairfield, California, United States. This hotel offers spacious and well-appointed suites, perfect for guests looking for a home away from home during their stay in the Napa Valley area. Guests can enjoy amenities such as a complimentary hot breakfast, a fitness center, an outdoor pool, and a business center. With its convenient location and excellent service, Homewood Suites by Hilton Fairfield-Napa Valley Area is the ideal choice for both business and leisure travelers.
Photos of Homewood Suites by Hilton Fairfield-Napa Valley Area
4755 Business Center Dr, Fairfield, CA 94534, United States
Reviews of Homewood Suites by Hilton Fairfield-Napa Valley Area
"Started off being a 2 night stay, turned into a 3 nighter. Upon arrival we were greeted by the lovely Kritika who checked us in. Over the next three days we encountered her numerous times and she was always so warm and helpful. She felt more like family than staff. Little things count to me. One night we came in with pizza. Stopped to see how she was doing then went up to the room. About 5 minutes later, I get a call and she’s asking me was that mountain mikes pizza I got because she thinks I dropped my peppers. I do not eat my pizza without peppers on it. Lol. So she saved my meal by that little call. She could have easily saw the peppers and thrown them away but instead she was thoughtful - had paid attention to us when we had came in earlier and called just in case. That’s the kind of people you want taking care of you doing your stay away from home. Absolutely love this young lady. No matter what staff we incurred in the hallways they would make eye contact and say hello or good morning. Nothing felt forced. Like they said it with meaning to it. That for me is the sign of employees that are invested in their company and take pride in what they do. And let’s not forget the amazing women who made the breakfast each morning. Everything was hot. They move like the wind making sure to keep the place clean while bringing out new food often. And can I tell you this morning they had grits! Lord and they made them the correct way fluffy. I almost fell out Let’s talk about the room. We had a king suite so kitchen(full size fridge, microwave, dishwasher, stove top), huge bathroom, living area and separate bedroom with door that closed to separate the two. And at night, quiet as a mouse. All day I would hear people in the hallways so I know there were others on our floor. But at night time, it was incredibly quiet (we were on the 4th floor). I wake up from every little noise and slept so well (reason for extra day). Another one of the front desk staff became our friend fast too. The wonderful Keialani. You know how when you’re out and someone helps you and you instantly think “ this person would be my friend in then outside world”. That is Keialani. Good vibes, so approachable and warm. Yet another person who you can tell takes pride in what they do. I’ll be honest, I looked at some of the other reviews before staying here. I’m glad I didn’t think too much of them as we had a great stay. Found parking in front of the entrance everyday. Staff always at the front desk when we came in. Entire hotel clean and free of any crazy smells. Staff greets you with a smile as the go about their work (and they don’t sit around. They are always in motion) I’m not sure out the other comments about outdated rooms. The beds sleep well. Both TVs worked and the picture was clear. All the appliances in the kitchen worked. The bathroom did what it was supposed to. The couch, chair and table served it’s purpose - to hold my big a$$ while I sit to watch tv and drink my tea. We are Hilton club members and paid $119 a night for our room. No noise. No type of bugs whatsoever. No smells. Everything worked. Staff was warm. We definitely got more for our money! Will absolutely be coming back!"
"By far one of my worst Stays yet in California. Let's just start off that from the minute I parked my truck security met me at the door and felt like they were questioning me why I was there! I got the two bedroom suite because I like privacy. Then I asked for a nice quiet room it's in my special instructions they put me in thin walled room with the loudest people yelling until midnight and then when I got up to go get a snack and water the lady refused to give me water saying I should have got them at check-in when my hands were full. I will be calling corporate and I do hope the manager checks my diamond status and sees how many hotels I stay in per week or per year I will not be coming back to this location and honestly after the treatment I've had at the Hilton Brands this last week I think I will probably be switching Hotel companies for myself and probably all my employees. Not happy man you need to do better I know it's the off season but super rude stuff super thin walls super horrible guess super horrible experience."
"We stayed in a 2 bedroom suite which was a great deal of space for our family of 5. The rooms could use some maintenance but it felt clean. Kitchen floor missing a chunk of wood. Bathroom door had poorly repaired holes. I’d say the room was less than standard for a Hilton property. Hallway had the same Twix wrapper and other garbage for 48 hours. Pool extremely cold that even my youngest said no thanks. Fitness center has a peloton which was nice and a basketball court. Weekend breakfast was less than stellar but weekday employee seemed to maintain it better. Freeway noise was noticeable during early morning. Garbage truck came at 5a twice during week stay which kids were able to sleep through surprisingly. $12 to park is ridiculous. This was not mentioned when I checked in via app but saw a sign the next morning on counter. I also do not recall this on website. It seems inappropriate considering there is ample parking and literally nothing around."
"I had a great time at the Homewood Suites. It not terribly far from Napa Valley. This room was huge and clean. I will say it’s a bit outdated but nothing to really worth complaining about. The food was great and the amenities were awesome. I will definitely come back again."
"The 2 bedroom suite was great very clean and spacious. The staff greeted me with a smile and recognized me as a reward member. We had cleaning service daily. The breakfast each day was great with variety daily. I would definitely recommend this hotel."
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