CVS Pharmacy 9730 Mission Gorge Road, Santee, CA 92071

"Should have posted their closed at different times on a holiday of Thanksgiving way before at least a couple weeks before Thanksgiving so for that you get 1 ⭐"

"I usually use the cvs pharmacy off fletcher pkwy and they’re always great. This time, my husband was prescribed antibiotics and cough medicine for pneumonia late at night and we had to go to a 24 hour pharmacy so we chose santee. The urgent care called in the medications so when we got to the pharmacy 45 minutes later, we were surprised we had to wait an additional 20 minutes for the prescription to be filled. No big deal, we walked around the store and bought a few other items to make my husband feel better. We got back in line to pick up the prescription and waited another 25 minutes in line. There was ONE person working the register and in the middle of a huge line of customers, he walked out to take his break. Now we’ve been waiting almost an hour. We get to the front of the line finally and they tell us they only filled one of the three prescriptions. They claim one medication wasn’t in stock and instead of forwarding the prescription to another pharmacy, they refused to do anything about it. “Call back tomorrow, maybe it’ll be in, maybe it won’t. We don’t know.” When asked about the second prescription she said they only had the 100mg tablets instead of the 200mg tablets and that they weren’t going to fill it and that we should again call back tomorrow to see if they were in stock yet. I asked if my husband could just take 2 100mg tablets since that was all they had in stock. She rolled her eyes and said she would get around to it when she could. We proceeded to wait ANOTHER 30 minutes before she even started to fill the prescription. We waited almost two hours at this horrible pharmacy and still don’t have one of his medications. She was trying to deny us his medications because it was inconvenient for her. He was diagnosed with pneumonia and needed these medications! We will NEVER go back to this pharmacy. EVER. They were the absolute rudest, most unprofessional people we’d ever met."

"Prescription was called in 4 days in advance for pain medication for an upcoming surgery. It has been 5 days and I day past my surgery and my prescription is still not ready. Worst pharmacy I have ever had the displeasure of using. I will be switching."

"The clinic here does not take Scripps insurance. So go elsewhere if you have it. They also essentially told me there was nothing they could do for my issue and recommended i go see a PCP who could then refer me to the doctor i actually needed to see. Charged me $140 out of pocket to essentially do nothing. Will not be going here again."

"I have been picking up my moms prescriptions for years here at CVS, and we have never had any issues ever! I can depend on the auto notifications for reminders regarding refills and when ready to pick up.. reminders until I pick them up! I’ve had a great experience for all these years."