Vons Pharmacy

"Wow....I am surprised to see the harsh reviews. I've never had less than extraordinary service here! Pharmacist even worked with me to obtain a less expensive prescription when my doctor's original script was hundreds of dollars. He even told me about a free prescription discount plan (GoodRx) that's saved me a bundle every month. When I've needed something quick they have accommodated too! 4 years later 2023, still love this pharmacy"

"I have been coming into this pharmacy for over 15 yrs. I have never had a problem until today. There is a totally new staff here now. The new staff is very rude & treats customers in an unprofessional manner. I brought my prescriptions in for my medications that I receive on a monthly basis. I handed them to the new pharmacy clerk at noon. He took them to the new pharmacist & he informed me that I couldn't pick them up till the next day. I told him that wouldn't work since my next dose of medication needed to be taken today. He then noticed that I lived in East Village in downtown & asked me if there weren't any pharmacies downtown. I answered that since my physician is here in Santee, I have always had my prescriptions filled at this particular Vons Pharmacy. I thought it was very unprofessional of him to suggest that I take my business elsewhere. Is Vons in the habit of telling it's customers to go elsewhere? I think not! He finally relented & told me I could pick up my prescriptions at 4p.m. This will delay my medication schedule & cause me a problem physically. I will definitely look for another pharmacy next month. The previous pharmacists Bill & Treet & the pharmacy clerk Margie were always so friendly & professional. I for one will miss them very much!"

"Not typically a person who leaves reviews, but this place was horrible! We had just moved into the state and had our prescriptions transferred here. We used this pharmacy for a week and did not have a single good experience. They said they didn’t have my medication and it would be in the next day (Friday). It was not. They then said it would take the weekend and would be in by Monday. It was not. My wife was trying to get her birth control and they said she did not have a refill. We checked her pill bottle from the prior prescription and called the doctor, both showed she had 9 refills available. We had finally had enough and decided to switch to CVS. CVS tried calling 3 times and nobody answered or returned their calls. So now we are going on day 2 without our prescriptions and still trying to deal with this mess!"

"If I could give them 0 stars, I would. They had my name wrong, asked them to fix it three times before I finally refused to leave the counter until the pharmacy tech corrected it. It took them 17 days to fill a prescription, which I ultimately had transferred on the 17th day because it STILL was not filled. I asked to speak to a manager who refused to be of any assistance. Couldn't get any answers for how they could possibly have messed up my prescription for 17 days after multiple calls to them and my general physician having to resend the order repeatedly. (Update: I had to call and get it transferred myself after Bill, the pharmacy manager, assured me he would transfer it immediately. I stood and waited for 30 minutes for him to transfer it before I handled it myself)."

"I have been using this pharmacy for 4 years on a weekly basis. Margie is my go to gal. My son has severe autism among other physical conditions as well. They work with his psychiatrist the most but his other docs as well. I have nothing but excellent things to say. I don't know what I would do without them. The only time I have had an issue is with Aaron, but maybe because he is new and hasn't quite caught on yet. Everyone is wonderful. I'm grateful for all of their help. They go above and beyond when it comes to my son's. Thank you everyone! Edit: I just read the other reviews and I'm shocked. My experiences with this pharmacy is at LEAST twice weekly for 4 YEARS. I have spoken with them in person at least 200 times. Yes, 200. I have had the best service. Bit I do believe that being calm and respectful is helpful."