Walmart Pharmacy 1200 Highland Avenue, National City, CA 91950

"Excellent staff members they didn't kept me on hold for a long time pharmacist gave me more information about my medicine I didn't have to wait long to get my prescription happy with my service"

"The employees are always busting their butts here- always so helpful. This location is VERY busy though. More registers open than other store but they need more. They don’t always accept cash at self check out or have enough associates to help the 20 self check out machines. They check receipts at the door which creates lines and now they have added locked shelves in the pharmacy area. Terrible idea- the call buttons don’t work and they don’t have an associate there in the department to help. If you can afford that you can afford to pay someone to be close by- I’ll go some place else. Very annoying to have to check out immediately or have something locked in a box so you have to wait at the register."

"I came here today because I needed to begin a prescription tomorrow and our usual military pharmacy has reduced hours due to covid. I was impressed. The manager greeted me as I walked up. I was given helpful service, registering and dropping my prescription off by Rita. I picked up after 20 minutes and was greeted by a pharmacist. Beverly quickly checked me out, and told me the pharmacist would be right over to go over my prescriptions. Kevin the pharmacist then went over all my questions with me,and was very informed on how my medicine functions and it's side effects. The low copay was so inexpensive I'm going to use them again in the future. The treatment, the knowledge, and the courteous staff our worth the visit. I am very grateful to know we have this option, and I think the pharmacy should be very proud of what a wonderful team they have working for them."

"Horrible service. Curbside pickup put you on hold for more than 15 minutes before asking your information. Then they put you on hold again after getting your information. I called the pharmacy customer service directly and it was the worst. I got tired of waiting on the phone and finally decided to hang up."

"This is the worst pharmacy I have ever been to. I went in line which was too long and waited in line for almost 20 minutes just to pick up my meds and when it was finally my turn. They tell me that one of my meds weren't ready and it might take 15 mins so I went back after 15 they tell me that my meds didn't come in they said it'll be ready by tomorrow. So i called this afternoon I couldn't get hold of anyone the phone just kept ringing. I called 3 times and the 4th time i called i was put on hold for 12 min so I hung up and called again and of course I was put on hold again. Finally after 4 attempts I got hold of someone and I was irate and I spoke up the guy on the phone had a smart add tone and rudely interrupted me while I was speaking. After all that waste of breath come to find out that my meds were back ordered. So disappointed because that meds I have isn't for pain or antibiotics its my maintenance that I have to take for my heart everyday and I've been out of my meds for 4 days now. Who wouldn't get upset about that. Being short staff isn't an excuse to neglect people needs . It only take less than 5 minutes to check if my meds is there or not. They lost my business and I'm going to take my business somewhere else. Walmart should be shut down. They have the worst..the worst customer service. They should not operate this business. This company sucks. If I can I want to give it a negative 0 star. Or no star at all."