Costco Pharmacy

"I’m new to using Costco pharmacy so I’ve called a few times and been helped by multiple different people. So far, they’re the best customer service I’ve ever experienced at a pharmacy."

""Jenna" told me my medication would be ready in 45min. I came to pick up my perscription over an hour later, and they just completely forgot about it. They made me stand there while I wait, as they filled my perscription. Incompetent."

"I've had excellent service here, and they've dealt with my insurance seamlessly. I do wish I didn't have to walk so far to pick them up (I have some mobility issues), but I completely understand that the medications can't be distributed further towards the front away from the pharmacy's locked storage. Very friendly and all in all good experience."

"Competitive prices on prescriptions. We got a membership here after CVS tried to charge $175 for a prescription. With Costco the same prescription is $10."

"It’s weirdly so much work to try to use Costco for your pharmacy. Sure it’s cheaper but that’s where any sort of positive ends compared to real retail pharmacy. I will say the staff are generally professional. First, I transferred a very common Rx to Costco and they took two days to fill it (despite me calling to try to help/get it done), they “had a problem with my insurer” which no other pharmacy I’ve filled with has. Then my partner also had a common prescription dropped off there. They had to “fill it offsite” which meant that it was also going to be an extra day. Then when I finally get the notifications that my Rx are ready, guess what? The pharmacy is closed on Sunday. So you battled Costco for a few days trying to get a simple, very common, very cheap generic filled to just lose at the finish line. It’s really convenient (dare I say typical?) for a pharmacy to do auto fill for eligible prescriptions, right? I think so. Costco does not think so. You have to go through an annoying text process to try to get your prescriptions filled. Not to mention finding parking, walking all the way back there, people cutting the waiting lines, etc. I tried Costco Pharmacy because everything Costco does is great, right? Nope. And also btw not SunRun solar. It is a massive rip off to get it through Costco. Even with the perks you’re getting gouged a couple thousand dollars, at best."