Vons Pharmacy

"Always have problem with them and the lady who is pharmacist there is always confused about all things,worst pharmacy ever"

"Carmel Mountain Von's Pharmacy has been very good. They fill prescriptions quickly and I usually don't have to wait long. I have only seen a line a few times and I've been using this pharmacy for several years. All the staff are very nice and helpful."

"I really don't get the bad reviews here. YEARS ago, maybe, but not now and not for a very long time. Are there lines? Yes--especially if you go at peak hours!! Avoid those times if you are impatient. Are they rude?? NEVER!! I've had anything but rudeness. They are professionals and always on top of things. If I ever have an issue, they resolve it, I get my meds fast and I avoid heavy traffic times. They do close for lunch for an hour and we all know they need that time just to decompress. It is hard to get through on the phone lines but imagine they are calling insurance companies FOR US, calling our doctors FOR US, etc. I swear, some of these reviews make it sound like they sit there and watch soap operas all day behind the counter. Nobody wants to wait, especially when you feel sick and just want your medication. Again--go when it's not peak time and be patient. Give these workers some grace and again, BE PATIENT."

"The pharmacists are rude as hell and have no people skills, but the other staff is friendly. They don't answer the phone, so don't bother calling. When they promise you something will be ready in an hour, they're lying. When they tell you they'll call you when your prescription is ready, they're also lying."

"Pharmacy does not pick up the phone at all. They do not answer any questions and they are not helpful. They have a posted lunch schedule that they do not adhere to at all which you can see in the photo. Absolutely one of the worst all around. They bring bad vibes to the Vons brand and pharmacies as a whole. Holy heck it's disappointing how bad of service they have here. I'm beyond appalled."