UCLA Health Pharmacy

"Almost always have the prescriptions in stock. Nice customer service but usually a line when getting the meds. Located in the basement next to Subway so it’s a small walk from parking. Convenient hours and will deliver your meds bedside if you’re a patient in the hospital."

"Great service"

"Very unprofessional. For a week, they’ve been trying to page their own ER doctor allegedly to change my medication and still haven’t received a response. I’ve called back and forth between them and the ER department at least 3 times now because the ER says the outpatient pharmacy needs to call them, not page them, to which the outpatient pharmacy (4 different pharmacy staff members) say that they don’t do that, they only page them. How can this be? I was seen by the same ER and honestly should’ve just told them to send my medication to a different pharmacy if I would’ve known that it’d take a week with an acute infection to even get treatment for it. They both refuse to call each other to figure this out because the ER dept says that the pharmacy needs to call them and the head doctor will settle it but the pharmacy refuses and says that they don’t do that to which the ER said “they do it all the time”. The only good thing that came out of this is that now I know where to NEVER send my medication to ever again. At least one staff member by the name of Karen of Asian descent I believe has been super helpful. She actually took her time to look at my file and said she would actually get in contact with the doctors at the ER and call me back, something NONE of the other four people I’ve spoken to before this have done) so we’ll see how it goes or if it’ll be another week of calling back and forth and having to end up spending hundreds of dollars on drops that cost $10 to make despite already having insurance and it having to be covered"

"Very nice staff who worked patiently with me on a difficult to obtain prescription."