Advanced Pain Medical Group - West Hills 7230 Medical Center Drive, Los Angeles, CA 91307

"Others have stated similar. I only had an initial consult of what service they offered. No exams or evaluations. They charged my insurance $900 n then i owed $100. My copay at very expensive n renowned facilities where i actually get exams for this same issue has been $5. I’ve asked in advance about all costs and they say one thing at the desk n then you get surprised and why i never even got any treatment through them. Very concerning practice when they are this disconnected from what is happening."

"I have been a patient at Advanced Pain Medical Group for many years. While the care is typically good, their accounting and back office is horrendous. Every time I go in for an office visit, I pay prior to seeing a doctor (they won't even allow you into a consult room without first taking payment). Somehow, after each visit, I still get a bill saying I owe for the most recent consult. Each time, I have to contact their office and get the invoices cleared up. Most recently, I again notified them of their incorrect billing, which they acknowledged, but then stated they also just "found" a visit from almost TWO YEARS ago that they didn't collect on. Again, I've never been able to see a doctor there without first providing payment. I emailed and called again on this bill, stating I believed it was not correct, as they have a history of incorrect billing. Months go by and I receive no response. After multiple followups and hours spent trying to get accurate info I finally receive a call, where the billing rep states the charge is accurate. I ask for two sets of documents that would prove this charge is correct. I'm told I would get those. I received 1/2 of the documentation I was told I would receive. I'm now back to following up with emails and calls trying to sort their poor accounting out. HORRIBLE office management."

"Horrible service . Wait times are ridiculous. The front desk staff are freaking rude. I seen how they talk to seniors who are alone with no caretaker to speak up for them. Disgusting."

"Dr Paul Johnson is an amazing Dr. He is very professional and a great listener. He is thorough and will give every effort to help you over come your painful episodes."

"Dr. Johnson is the best. He listens and continues to try many options to get rid of pain. I would highly recommend him."