Safeway Pharmacy 104 Mid Valley Center, Carmel-by-the-Sea, CA 93923

"I wish I could give this pharmacy 5 stars but overall it’s not deserving. A few of the employees are very personable and diligent but I have to work hard to track down my medications. They admit that they seldom answer their phone; the texts are all wrong lately and I don’t have time and gas to waste. I don’t know why they can’t run this pharmacy as a business. They’ve been there long enough. I wonder if they make us wait longer and we’ll buy more groceries while waiting 20-30 more minutes. Oh - they got rid of their Express line so customers have to wait forever in line while one person can’t find their credit card or Safeway card or prescription information. There aren’t good alternative pharmacies in this area. They simply need to get their Act together. Hire more permanent employees. PLEASE."

"Even tho these guys are consistently BUSY BUSY they have always been extremely patient and so kind. Seriously. This is an amazing team of people and I appreciate them so much."

"I’ve been on a medication for years, clearly visible through Safeway pharmacy records as well on the CURES database. I moved to the area and had my medication sent to this pharmacy, a pharmacist called me and blatantly told me she was refusing to fill my medications because my prescribing doctor was now too far away. She attempted to claim Safeway and California policies as justification however when I asked what specific policies she was unable to give me an answer and that she simply wasn’t going to fill the meds by her personal choice. Don’t go here."

"These women and man who work in the Pharmacy are hard working. They deal with many doctors,, Please understand that they are doing the best they can. They are working under very stressful situations and are pleasant and helpful. I thank them for doing a great job. ,"

"I almost never write bad reviews but the service here is absolutely horrendous. They have never answered their phone in the 3 years I've used them. They frequently offer to fill your prescription in "15-20 minutes" but when you go back to pick it up they are "working on it" and it will be another "15-20 minutes." I've had to transfer all my prescriptions to another pharmacy near my work instead because this place has wasted so many hours of my time. If I ran my business this way, we'd be closed in a month. Go anywhere else. You'll be treated much better and have your time respected."