Horsnyder Pharmacy

"So many negatives: hard to reach pharmacy, send wrong prescriptions, only one person who actually knows what’s going on, often don’t answer phone or very long hold and then the wrong person, no automated ordering of refills. I’m Transferring to a more efficient source. They were also un cooperative in executing that change. Only good thing is they did deliver. Useful for those with limited accessibility."

"Due to an accident I lost half of my left foot and portions of my right. I require specially molded shoe inserts and shoes. William was brilliant at navigating the complexity of my insurance and got me a perfect pair of shoes. He kept in regular communication with me about progress and delivered my new shoes with a custom fitting. Thank you William!"

"I begin with the good, they have everything you will need for home care, and will work with you to be sure things work out. OK, now the bad: Their App sucks so bad it deserves mention. After you enter all information, you can order a refill. That's it. Unless there are no refills, then it simply gives you an error message with the land-line number for the very overworked pharmacist. The App has no texting capability, you can only leave a note during a refill, but all that data is lost forever if there;s no refill available. The app does not alert you when a prescription is ready, sometimes I will get a separate text, mostly, I must call the land-line for any and all needs, when a better App would take the burden off the poor pharmacist! Bad choice, Horsnyders! Oh - and please never let an employee answer the phone if they are a person who does NOT listen, seems judgemental, only talks, and nearly every time they are wrong and I have to either call back hoping someone else answers, or have someone drive me there to straighten things out! I love you guys, but this happens way too often there. The place feels like a Mom-and-Pop that is ignoring technical progress to their detriment, and the customers too... Yes, I am eyeing Walgreens drive-thru these days..."

""A happy shopping experience"????!!! Are you talking about the same place I visited some time ago? Experiencing severe pain in shoulder recently operated on for a torn rotator cuff and I rented a prescribed tensor apparatus. Horsnyder staff offered very little advice for using the gadget and I returned twice due to a defective device and finally returned it for a small refund as I remember. The place is lacking energy or engaging atmosphere that exudes "Horsnyder's will help your pain melt away" and the RX merchandise is very EXPENSIVE."

"Terrible service. Walk to the register and it’s like they are doing you a favor by selling to you overpriced products. Their POS doesn’t accept non-chipped FSA/HSA cards. I literally take a picture at the cash register of the same products I will buy on Amazon and they are oblivious that they are destroying their own business. All with a friendly smile, incredible."