Kaiser Permanente Downtown Commons Medical Offices 501 J Street, Sacramento, CA 95814

"This review is solely for Dr. Mendoza-Gonzalez. He is always so attentive to my concerns and extremely professional. He takes the time to make sure I understand my diagnoses and addresses all of my questions. Really grateful I found my go-to primary doctor!"

"I’ve been with them since birth and as an adult I’m very sad to say I’ve had the worst experiences with the doctors here at Kaiser I was diagnosed with type 2 diabetes about 5 1/2 years ago and I was discriminated against, every diagnosis I’ve had excruciating headaches, severe neuropathy in my feet and hands that prevented me from being able to work, weakness, dizzy spells, I suffer from iron deficiency anemia, bilateral mastodynia, atopic eczema, asthma, generalized anxiety disorder, major depressive disorder, recurrent episodes, PTSD, and abnormal uterine bleeding due to ovulatory disfunction, severe memory loss, vitamin C and D deficiency and insomnia .I finally got the courage to except treatment aka (10 different medications) and from the time I was diagnosed to my current diagnoses I have been neglected by every doctor I’ve come into contact with my first doctor Hana Clark in rohnert park ca was very insensitive to my ongoing health conditions and made me so uncomfortable I was scared to talk to her or show up for appointments because I felt like instead of getting to know me and how to help with my symptoms she just made an excuse for everything and would tell me it wasn’t serious I had inflammation on my brain from a fall got no treatment and still suffering from headaches! After a car accident I was experiencing excruciating pain from my neck to my spine and it has traveled to my lower back and left leg due to my spine being pushed out of place from the accident and it has gone untreated due to the neglect! She wouldn’t sign for me to be off work I had to beg because of the pain I was having. I was so depressed and scared for health and life because around Covid my symptoms got worse I got the flu and was so sick I lost my job because she wouldn’t give me the time off for anything! After loosing my job I begged for her to help me get disability because I was feeling my self deteriorating and it was to the point I attempted to take my life twice after! I felt helpless and like my doctor hated me I couldn’t piece together why someone that was supposed to help me and support my overall health always told me she couldn’t! But when she wanted to give me a new medication she was always available! I could never get an appointment with her I always had to wait weeks months at a time because she was “never in office” even when I tried to send an email! I’m very traumatized from the way she treated me and she would have other doctors email me belittling my symptoms and telling me there was nothing they could do for me. I switched doctors a while after to Keisha Hughes at the Santa Rosa ca location and thought I would receive a better experience but unfortunately it was just the same probably worse and has been the same ever since due to homelessness and not receiving proper treatment I lost everything my mental health got worse I attempted again and was sent to the psych ward and haven’t been the same since my life and lively hood was destroyed all because my doctors didn’t give me the equal chance to heal properly. I am currently in a crisis residential and have switched over from Sonoma County Kaiser to Sacramento County Kaiser and nothing has changed I’m still homeless and my mental state has gotten worse after switch over counties I was encouraged by a Kaiser psychiatrist at sierra vista mental health hospital to apply for SSI and assistance from the county and after switching over doctors I have not accomplished anything besides not being mentally or physically well! My current doctor Tessy Meridores never scheduled an appointment with me, never reached out and when I finally got an appointment with her recently I was nervous and scared tried my best to explain a lot of the things I’ve been going through and she told me she couldn’t help she doesn’t know me she also refuses to sign the form and told me to go through medical records I’ve been given the run around for years now. I’m also a blk woman and I know the world hates us including Kaiser! If you are of color I don’t recommend!"

"Dr Huang is professional, yet personable. She practices what former primary school teachers like me might call ‘think-aloud.’ As she conducted the exam, she mentioned what she was looking for and when each item was fine (or not), told me. Ex.: ‘The something-something veins in your eye are in great shape.’ or ‘Those little cataracts in each eye and still there, but progressing slowly; come back in a year for a re-check.’ I really like and value that!!"

"This was my first experience going to the downtown Kaiser location. I was not looking forward to going as I am not a downtown person. It was easy to find on and off the freeway, it was not that far. The parking was located in a parking garage and there were plenty of spots available. The parking is free just take your ticket to the receptionist you register at and they will validate. The facility is very clean and nice. Loved the doctor I saw as well. I would highly recommend this Kaiser location."

"What a great place for sports medicine concerns! If you feel you have injured yourself through sports related activities, this is the place to go. The facility is state of the art, and Dr. Joy is knowledgeable and very encouraging. My physical therapist, Daniel, is great too. Looking forward to getting back in top form!"