Tricare Outpatient Clinic Temecula

"Picked up my prescription today, unfortunately I was early and before I received the text informing me it was ready. Checked into the pharmacy window with Mr. Cooper. Very nice gentleman, he got off his chair and searched for my prescription. Came back to the window with my prescription. Very friendly, helpful, and very respectful. We need more people like him."

"This place was never run well from day 1. My wife had her appt interrupted twice by some snotty 2nd class who then had to get yelled at by Dr Miller because she had no respect for patients Nurses were great Pharmacy is very much overwhelmed. No matter what they do you can see its impossible to keep up"

"If you work Monday - Friday from 9-5 like a lot of people do, good luck getting your prescriptions. They’re closed on the weekends. And they’re closed by the time I get off of work. You also can’t call & talk to anyone for questions. I used to pickup at Walgreens but now TriCare Select is requiring I go here. Forget about Express Scripts too because they take over a month to deliver to you."

"Someone needs to assess the current system of customer service which does not come close to the high standards of US Navy. Phone numbers printed on the brochure are wrong and never answered. Waiting time is in excess of one hour. Someone needs to revamp the leadership or close the facility. I happened to be a retired Navy physician."