AltaMed Medical Group - Commerce 5427 Whittier Boulevard, Los Angeles, CA 90022

"i just called Altamed right now to get information as i’m trying to switch. The phone operator connected my call (her name was Keyla) i was on the phone for like 4 minutes waiting for her to answer me. Meanwhile she’s having a full on conversation with a coworker. She didn’t even mute herself or anything."

"BE CAREFUL. 3 clown girls in the front are a danger to the community. They’re mixing up patients portals & would rather get AGGRESSIVE with patients (who are already dealing with a lot) & gaslight them, than to own up to their own huge mistake. These things can get a patient killed for incorrect diagnosis/tests/medicine, but they’d rather mix their feelings into their job. They act like it’s McDonald’s, where lack of consideration for what someone can be going through can be brushed off. These mistakes are dangerous & even more concerning when they have no concern for it."

"My mother went today, when she got there they told her she didn’t have an order for what she went in for. Then they told her she did, only for her to wait HOURS, they forgot about her and told her she didn’t have an order. The girls at front desk completely ignored her, made her feel like she didn’t know what she was talking about and made her cry. Only for one of them to look into it again and say she did in fact have an order. Not only did they make a patient cry, but possibly made a HIPPA violation with a mix up? Horrible."

"This place is a joke I had requested not to get seen by this DR. Amalu ever again because she did not treat me well and today I had my appt, and they put me with her again. Altamed does not care how patients feel it’s sad because now I have to go somewhere else and move my kids because I don’t feel like they respect what you want."

"I had wanted to change my doctor's and location due feeling like I was receiving bad service up to this point . And when I made a review on here on the overall service/situations leading up to my review, it seems to have been taken down. Only time it has seemed that any of the doctors have taken me seriously is when I've had to bring someone along with me. I'm honestly at that point where I feel like I can't come and trust I won't have any issues getting to the bottom of my health concerns. It's even gotten to the point where I'm hesitant about coming here for my mental health and seeing a therapist through them and to the point where I feel like I have to skip my appointments (and actually do) because of feeling like there'll be an issue especially with my previous review.."