Central Neighborhood Health Foundation (Grand Clinic)

"They Take Hours Even When You Make A Appointment , I’m Changing My Clinic ."

"Absolutely terrible. I was referred by my insurance to Dr Roy Silver for blood work. My first visit I waited 90 min to see the doctor because he books three patients at the same time. When the results came back, the lab work stated “insufficient sample, test could not be preformed.” I have been trying to reschedule my appointment for two weeks now. I booked two appointments to have the office cancel one of them without telling me. I called because my cycle came two days early and I still need accurate blood samples. I made several attempts to reschedule my appointment. I spoke to Eunice who was VERY RUDE. She put me on hold to verify with the doctor that I could come in. The phone disconnected and then she called back at the end of the day after I called back several times. When she called back she said that I missed my window to do the blood work and to reschedule for next month. I said this month was suppose to be the month as I am leaving next month during my cycle and that I have been trying since Monday to let the front desk know I started my cycle early if I could come in. She proceeded to talk loudly over my explanation and said that I cannot make an appointment with her for March because it is too far in advance. RUDE, UNHELPFUL, UNPROFESSIONAL"

"Excellent Patient and Doctor communication.. "

"I've have been to 5 out of 8 of their clinics and it was a great experience! I'm really not sure why they have negative reviews??"

"they dont give the original forms back from the general reliefe and the social worker gave us a hard time accepting the copy"