Optum - Gardena

"I had an appointment for today as a new patient and they called and cancelled due to Dr. Tucker being out sick. Maybe attempt to make arrangements for me to be seen by another doctor or office. Nothing! I made arrangements at work for my appointment. I’ve read the reviews about them cancelling appointments often. They didn’t offer to set me up to see another doctor in their group. I’m only writing this for the next person who’s attempting to do their due diligence in choosing their care. I need a consistent doctor that will be available for my care."

"If I could put ZERO stars I would. THE WORST DRS OFFICE I HAVE EVER BEEN TOO. Honestly, they do not care about you as a patient. Every single appointment I have had scheduled her has been delayed minimum 30min, I had to call multiple times to get my results that were ready days before I even called. The dr is always N/A. THIS ISNT A RETAIL SHOP THIS IS OUR HEALTH. Honestly don’t come here - go somewhere else.."

"When you call they rather hang the call then to answer the patients call!!! A bunch of lazy tortas."

"If I could post zero stars I would. How careless could a group of people be? I have spoken to someone in this office every day for the past four days. every day I was assured that my prescription refill request had been approved by my primary. today I met with my primary only to find out that he has been on leave ,was just returning and it was the first time he was hearing of my request. So who where my messages sent to? You’re not dealing with someone’s food order this is for a humans well-being. I’m not choosing to NEEED this medication. How careless could this office staff be ??? I gave the benefit of doubt when this happened the first time. It caused a Stroke btw. I’m still recovering from that. Definitely reevaluate if you have chosen the correct career. If a mistake has been made you’re not too late to make a change so In the future others aren’t affected by similar incompetence."

"Awesome! . Great Dr. Julka took time to address my concerns. A very, Clean prompt and professional, office. Great staff and receptionist. They helped me out, I was confused and mistaken about my previous visit, they helped me solve my misunderstandings. So happy. 12/05/19"