Gleicher/Chen Health Center, Baldwin Hills 3743 South La Brea Avenue, Los Angeles, CA 90016

"My mother has been received low quality care for 3 years from Kevin M Tangonan that has led to worsening leg pain/inflammation and incorrect referrals recently after my mother's week stay at a hospital that has severely delayed her post-op care. Which is why I have finally decided to post our review to prevent this from happening to anyone else. I highly recommend that you consider a different clinic, or if this is a clinic you are assigned do not get care from Kevin M Tongonan. Our family had a very disappointing experience, and are looking to change doctors and clinics for our mother's care."

"The quality nurse practitioner left abruptly. Rae has been the only receptionist that has consistently been helpful, friendly, and respectful. The clinic director has no medical certification or licensing, specialized in mechanical and electrical engineering despite working there since 2006. This is a great place to be treated like a nuisance."

"It's been 6 years of pure dental bliss at this clinic, and the level of service has been nothing short of outstanding. While I'm sad to see Dr. De Vente go, I'm excited to see what wonders Dr. Tanganan will perform. The appointment desk response time has dramatically improved - I called this morning and before I could even finish singing the chorus of "Hakuna Matata," I was already talking to a human. The entire team, from the receptionists to the lab techs to the dental staff, are like a well-oiled machine, friendly, professional, compassionate, and always willing to bend over backward to accommodate your needs. And, if you're looking for a hassle-free way to communicate with your doctor, the patient portal is your one-stop-shop for everything from requesting refills to asking questions and getting answers directly from the doc. All in all, this clinic is truly a dental haven."

"I’ve never in my life had this big of an issue trying to reach a doctor or doctors office. I’ve had to go to urgent cares and ER’s to be seen since I can’t reach my primary care doctor. I’ve even tried walk-ins with no luck. My last ER visit the doctor included an urgent message for my primary care to bring me in immediately to refer me to a urologist, not only did they not reach out to me at all for almost a week, I had to call multiple times before reaching someone who tried to schedule me a month away. Currently looking for a new primary care facility because there’s no way it should be this hard and had I known I would’ve never picked Apla Baldwin hills."

"They are kind (not necessarily nice), professional and almost perfect. However 1 I think they can pick up their phones more often for scheduling (adjustment) and 2 they can shift 1 week day schedule to Saturday regularly so that it is more accessible to people who need to work in different schedules. They deserve more funding and more staff"