Aegis Treatment Centers | Santa Maria

"The most unprofessional of every clinic I have ever been to. The staff do not care about your sobriety. They only care about your money. Jennifer is a counselor there and refused to counsel me because she was upset that I was angry about the fact that I was given a hold due to a mistake on their part. And because of her personal feelings about it, she declined to counsel me causing me to get a hold and miss work. Anytime you call with a legitimate complaint about something that they are doing wrong, they will tell you theres nothing they can do. Basically everything is your fault, even when it's 100% their fault and you will have to pay for their mistakes. So I wouldn't recommend this clinic to anyone. If you can make it to the clinic in Atascadero or San Luis Obispo, then I highly recommend you do so. Otherwise you better be able to follow every rule, and also be ready to make up for the shortcomings that the Santa Maria clinic frequently has. Because they Will not accept responsibility for anything regardless of being at fault or not. And they're just rude. It's really sad to see a "professional" medical facility being ran this way. And I sympathize with all the current patients there who are being mistreated on a daily basis."

"New blonde nurse is very rude and judgmental. She was unprofessional and did not represent aegis well at all. She definitely was not there just to help me, she was short with me and seemed annoyed the whole time. Please replace her!"

"Careful if you enter because you might never leave. The Doctor has a personality like a block of wood and will try and keep patients at the clinic as long as possible while punishing patients for mistakes made by the clinic(false positives and such) with no intentions of trying to fix their self made mistakes. Almost impossible to get in and out before work even with a workers pass. The staff is great but sadly the doctor has most of the power here. If you need help With a drug addiction or just like being on huge doses than this place is great for you but the longer you stay the harder it becomes to maintain. At the end of the day it’s just like any other business which cares about money and less about people. Aegis can do a lot of good but sometimes it can cause a lot of damage to your way of life. After a while that helping hand felt like a foot on my back."

"Great professional close family that has medical staff on site from 6am to 7:30pm and has councelors that you can talk to every week...You are their Priority and they make you no less than that."

"I hate giving bad reviews espywhen im still attending the clinic but the staff and patient care is the worst I have ever experienced. Thier other locations might be a little bit better but at the Santa Maria location I feel discriminated against with the staff especially with Ariana. They constantly make me late for work, didn’t approve my workers pass even though I’m eligible, put me on hold with no warning at all for a doctors visit I missed a month back and are just constantly playing games. In 2years I have been through almost 10 counselors because they can’t keep any of them and most of the time thiers only one window open to dose and most of the time it’s at least 35min wait and they are very very strict and unforgiving on take homes."