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Western Dental & Orthodontics
2205 South Broadway, Santa Maria, California, United States
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About the Western Dental & Orthodontics
Western Dental & Orthodontics in Santa Maria, California is your go-to destination for high-quality dental and orthodontic care. Conveniently located on South Broadway, our team of dentists, specialists, hygienists, and orthodontists are dedicated to providing exceptional services for you and your family. With over 20 years of experience serving the community, we are committed to delivering top-notch dental care that is affordable and accessible to all. Whether you need implants, braces, periodontal care, or a dental emergency, we have you covered. We accept most major insurance plans and offer flexible financing options for uninsured individuals. Our goal is to make dental care accessible and affordable for everyone. Contact us today to schedule an appointment and experience the difference at Western Dental & Orthodontics in Santa Maria.
Photos of Western Dental & Orthodontics
2205 S Broadway, Santa Maria, CA 93454, United States
Opening hours of Western Dental & Orthodontics
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
08:00 - 16:30
Sunday:
Day off
Reviews of Western Dental & Orthodontics
"I’ve had such great experiences with the reception, ortho and dental staff here! Cleanings and checkups with Simone are informative and comfortable. Everyone I’ve interacted with is professional and polite."
"They cancel appointments without any for of notification. I don't mind that dr needs to cancel my concern is the lack of notification. Which tells me they don't value there patients time. I have also witnessed the office manager argue with a patient about the lack of cancellation notification. The office manager even went so far as to say the dr has a life too and that was not all what the patient was upset about. The patient was upset about that there was no notification on the cancellation and that she came in to figure out what was going on because her son was in school Still and needed to be seen by the dentist and they rescheduled her for an earlier time without notifying her or asking her if it was OK. So the patient said well I guess I can leave my son while he's being treated and go pick up my other child but I don't want to, but I don't have a choice and the office manager said yes you have a choice and if it were my kid, I wouldn't leave him here by himself, but that's up to you. You do have choices. Totally unacceptable behavior and really bad customer service. I understand the patient was angry and a little bit loud but as customer service and an employee, you should've been more understanding and tried to fix this situation/issue and if not apologized regardless of how you were feeling. Will never go back or recommend to anyone. I hope they retrain there staff on how to de Escalate situations not make them worse."
"I find it fishy seeing nothing but 5 star reviews for Emmanuel here. If a dentist's office is giving discounts for 5 star reviews that's a huge problem. It does look like that looking at recent reviews here. That's scary coming from a business that had before a very low star rating. This is the only company that takes our insurance here. I urge everyone to look at the newer reviews and the way they're posted. This place looks like they're using a deceptive method to make their previously horrible rating look better. Look at them and sort by date. It looks very fishy. I paid out of pocket elsewhere after seeing this and everyone should be careful at this office"
"I regret going by the recent reviews here on "Google" without double-checking on "Yelp" too. On Yelp, they have a 1.05 rating with terrible reviews, along with mine made today: Here are my words of truth (stay away or it will be your dismay). I Posted on Yelp to warn the public, especially my local community, my neighbors: I thought they had changed and boy was I wrong, they are even worse, leading me on for 10 months, not telling me procedures had been approved by my insurance, not answering the phone, answering the phone then hanging up on you, outright lying and then trying to blame their either incompetence or lethargy on you too? When I finally got to the point of complaining to corporate, who made me an appointment, I called the next day to confirm it, which they did, then they called me back telling me I am now longer a patient for being too difficult and missing appointments. I only had two appointments in 10 months, so how could I miss one? Heck, they could care less if you have an infection, already one visit to the ER on a Sunday, with the physicians asking me about my so-called dentist. The pain was incredible, and I will bet the front office staff, their insurance coordinator, and the office manager who took out their petty retribution against me for going to the Western Dental Corporate Headquarters. Well, it is still ongoing, for local and state governments, along with my elected officials and dental board are going to hear in writing as to what these rapscallions are doing in our community, county, and state too. "Do No Harm", under the medical oath, has even greater meaning when enforced by Californian Law. Truthfully, I am relieved they "fired me", since many time over the ten months course of their torture, I considered do same, but in being an understanding person, in this case, was nothing but an outright SUCKER! If you care anything about your life, do yourself and your family a favor and stay away from this horrid place! Addendum to their Response: Of course, their expected "canned" response is laughable, for they have absolutely no intention of "doing the right thing" in any way shape or form. I strongly suggest you review their few positive "reviews" over on the "yelp" system. It is important to critically examine the very few positive ones with a suspicious eye the very few, for in less than a week, the "rating" for these self serving "Gaslighters" (look up this important term) has mysteriously increased from (1.05) to just under (2) a few days ago when making my first truthful comments? I must humbly say: "Something is Rotten in the State of Denmark", so pay very close attention the many negative reviews if you want to know the truth."
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