Planned Parenthood - Gilroy Health Center

"The woman at the front desk / window is *extremely rude*. She's a salaried employee of planned parenthood but acts as if she's providing free service! Her attitude is particularly despicable considering she works in a clinic where patients are usually in a distraught condition. Instead of being polite and professional, she throws her weight around making patient experience really horrible. Looking at the automated replies to other negative reviews I'm 100% sure employees aren't disciplined. Advice: Don't use planned parenthood if possible! Just go to a private clinic."

"They’re honestly just rude. I am grateful for the services they have provided but I cannot say the same for the front desk women. I have been going here for about a year and never had a good experience even simply booking an appointment over the phone. I don’t need you to talk to me like you’re in love with me but at least do the bare minimum. After my next visit I will no longer be coming to this location so for future reference for these ladies, fix your tone, your attitude, and mouths. We all don’t like working but we do it because we have to."

"The place is nice, the nurses are nice. But the nurse practitioners or "doctors" in the clinic just dont know what kind of products they are giving patience and I'm speaking on birthcontrol. I have the depo shot and I've been on it since July. The first shot was fine. I did notice some emotional changes nothing major. And I had a menstrual cycle for about 2 weeks. Then nothing at all for 3 months. Now its Decemeber and I have been bleeding NONSTOP since November. I asked them for help and they really did not do anything besides tell me to pay for more birthcontrol that I think has made the bleeding worse. If you're a doctor I would expect alot more help and an actual remedy that will help me. It's just so upsetting that there is not birthcontrol available for everyone that's actually non hormonal and doesnt make you bleed for 2 months straight. You might be better off getting help from an actual doctor not planned parent hood."

"I had an AMAZING first time experience with my doctor M Reyes NP. She made me feel comfortable, safe, and welcome. I didn’t feel judged at all or in anyway uncomfortable. I was helped within 10 minutes, very quickly considering it was a walk-in. It’s so secluded and private, a great location!"