Doctors on Duty

"Busy in the morning. That's fine, I'll wait. Had a few people go ahead of me while they came in after me. I asked about my turn and was told I had 2 more people ahead of me. In the patient room, the MA asked if I were being seen for High Blood Pressure? I said no, was for High blood Sugar! After that, the rest of my visit was excellent! Dr Hampton was caring and very professional. I would still go there, but be more vigilant at the front desk."

"It was a very long wait when I got there, but I stuck it out because I was pretty ill. The staff were amazing. While I was there, never did I hear the nurses sound mean or impatient with ones coming in, they were all nice and were showing understanding, and giving solutions to ones who didn’t want to wait that long, as well as patiently explain what services they do and don’t offer. When I finally got called in, the nurse was very kind. I have almost always had bad experiences with doctors or nurse practitioners, so much so that it has been a very long time since I’ve been to the doctor. But Doctor Luder! Wow, never have I met such a kindhearted doctor who didn’t belittle what I was feeling. I felt comfortable and like my concerns would be taken seriously. He was very compassionate and even got me to chuckle a few times. All in all, I highly recommend Doctors on Duty! The staff was very kind and patient, even with repeating themselves multiple times because I was having a hard time understanding them due to being so ill. Great facility!"

"I am writing to express my extreme disappointment and concern about the unacceptable treatment my wife received today at Doctors on duty located at 1212 S Main St, Salinas, CA 93901, on February, 10, 2024 specifically around 2:00 pm. Upon arriving at the center with my wife in severe pain and in urgent need of medical attention, the two females at the front desk displayed an alarming lack of compassion and professionalism. They outright refused to check my wife in, insisting that we should have had an appointment beforehand. Shockingly, they suggested we go to a nearby medical clinic across the street. Note that, the website currently does not provide an option to book appointments online. This incident raises serious questions about the commitment to patient care and the understanding of the gravity of medical emergencies by your staff. It is deeply troubling that individuals with medical certifications and an oath to help people could turn away someone clearly in distress. Adding to the frustration, they claimed that the doctor in charge couldn't take any patients, and there is no supervisor to talk with. despite being only one person waiting in the lobby when we arrived. This situation not only reflects poorly on your medical center but also undermines the trust patients place in healthcare providers during times of urgent need. Such negligence is not only disappointing but also a breach of the fundamental principles that govern the medical profession."

"I was seen by Dr. Shayna Hampton. I've never had the best experience at a Doctors office before, so I was actually amazed at her attentiveness. She was so thorough with my exam yet very efficient! She was compassionate and caring. She is what every patient truly deserves in a physician. I am almost excited to go back just to get seen by her! I was not shocked when my wait time to be seen by her took a little bit longer than expected, there was another patient that wanted to be seen ONLY by her. Again, I am not shocked! I might be that next patient honestly. She is amazing! It is soooooo worth the wait time (coming from an impatient person lol)."

"I felt like the doctor was in a hurry and I wasn't able to get my questions answered so it made me have anxiety I didn't really feel comfortable with him. The nurse was great and he was attentive and he listened. The staff was okay I guess they didn't say much but we're pleasant. Tomorrow I'm due to get blood drawn so hopefully it'll be better this time. The place was clean and was properly maintained."