River Bend Medical Associates, Inc 7248 South Land Park Drive, Sacramento, CA 95831

"Every single month I have to wait for my refill, it is never ever on time. It can even take up to a 2 weeks at times. As a patient, we depend on these meds. It can be very uncomfortable if you're between refills. There needs to be something done about this. I like the doctors I just hate the service. What can a patient a do?"

"Dr Borofka was great, the office is terrible. Every time I would need a med refill, I would have to call them personally, leave messages, wait days until someone answered. Even now as I am looking to establish w a new provider, they refuse to refill my levothyroxine. A maintenance medication. Avoid this place."

"The virtual receptionist Monica is always the best at what she does . Top tier genuine support each time we speak. When i go in office the staff can be so rude at times. It’s refreshing having Monica check on me and to assure my needs are met. ❤️❤️❤️❤️"

"STAY AWAY!!! Let me tell you our story. My fiancé has been experiencing abdominal pain with some other concerning issues. We explained all of this to the person over the phone, and they said they would get her in ASAP. They did not recommend her visiting urget care or the ER, just that they would get her in ASAP. Their next available time was 8 days from the initial call. My fiancé scheduled the appointment to hopefully get the issues resolved. On the day of the appointment, there was an accident on the freeway, causing her to be 15 minutes late. She called and spoke with someone and they assured her that she would be fine. When she arrived, she could not find the suite and called several times while walking around trying to find it, but no one answered. Then, when she finally found the suite, they turned her away even though she said that she had been having serious issues. Their solution, reschedule an appointment with them for the following week. There was not a single person in the waiting room. Now, get this. They said that it was up to the "physician" to accept or deny an appointment that showed up late. When we first scheduled the appointment, the physician that we have on our new medical card was booked, and they asked if we wanted to schedule an appointment with another available "physician." We found out today that the person they scheduled her with was a nurse practitioner. Normally, that wouldn't be a problem, but if you say that they are a physician, and they aren't, then that's a HUGE PROBLEM! This is a health facility! They should know better than this! This is people's lives that they are dealing with, and to falsely advertise a nurse practitioner as a physician is not only morally wrong, but I am pretty sure it is highly illegal. Again, I would recommend that you stay clear of these people. I am seriously having a difficult time understanding how they are still in business. Do NOT bring your family here if you care about their health. Also, after you schedule your appointment, good luck trying to get a hold of them on the phone. It took us 5 attempts to reach someone."