Guide > Hospital in California > Hospital in Pleasanton > Pleasanton Surgery Center
Pleasanton Surgery Center
1393 Santa Rita Road, Pleasanton, CA 94566
About the Business
Pleasanton Surgery Center is a state-of-the-art medical facility located at 1393 Santa Rita Road in Pleasanton, California. Our center is dedicated to providing high-quality surgical care in a comfortable and welcoming environment. Our team of experienced surgeons and medical staff are committed to ensuring the best possible outcomes for our patients. Whether you are in need of a minor procedure or a more complex surgery, you can trust that you will receive personalized and compassionate care at Pleasanton Surgery Center. Schedule a consultation with us today to learn more about our services.
Reviews
"Just like many of the others I had a very similar experience. One year ago son broke his arm and had to have surgery with Doctor Joshua Richards from an in- network who picked this facility. We were told we need to get this done right away. Given we thought we had Anthem insurance and the out of network fees would be capped, we would be ok. A year later we got a bill for $77,000 !?!! We tried calling to get help with this bill but they hang up on you each time you call, with no answering voicemail. Anthem denies our appeal for help and we don't know what to do with this. Anthem says that normally negotiated prices are 30-60 times less than this!!!! My husband and I are worried sick - how are we going to pay this?? How can doctors send people send to these places without giving them some warning or guidance upfront that they could get into financial trouble from medical bills like such?"
"I liked the staff when I was seen there but you can’t ever get anyone on the phone!! They will not answer. I have been trying to pay my bill for MONTHS and I can’t ever get anyone on the phone. It’s ridiculous."
"Great doctors, lovely staff, but an awful billing department that have been rude and unhelpful and confusing the whole way through."
"Said to be here at 7am by doctor’s office. No confirmation call. The main doors were locked. Had to go to a side door that was never mentioned. Procedure was scheduled for 8:30 am. People with later times were taken before me. It is 9:30 am and I still haven’t been seen. This place is a joke. It is run down and there is no customer service. Just one at a time, unlike more modern and up to date facilities. Obviously my doctor (Dr. Ball) is trying to save money, which is a shame. Do not schedule your surgeries here! It will be a big mistake."
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