St. Francis Medical Center 3630 East Imperial Highway, Lynwood, CA 90262

"I'm sure it is not the worst hospital in the world, but that is a low bar. Just getting through the door feels a lot more like visiting a prison than a hospital. Even the bag check was reminiscent of a prison. The bag didn't set off the metal detector, so not really sure what he was even looking for??? The unbelievably worthless security guard at the entrance was just ignoring us as we walked in. After standing in front of him for 30 seconds without being acknowledged, we just walked through the metal detector. After getting well past that point, he finally looks up from his phone and yells at us with some unintelligible comment. We then spend another few minutes trying to explain where we are going. After a few minutes of doing nothing, he calls someone on the phone and informed us only one person can enter the hospital. I understand there is a limit on the number of people allowed into the room at one time, but to not allow a person into the lobby is beyond absurd. Also, parking is available for the low price of $7/hour, roughly on par with what you pay to park in Hollywood on a Saturday night. If I ever have a medical emergency and my choice is to come here or just die on the sidewalk, I'm picking the sidewalk."

"I had a relative stay in this hospital for over 2 months and throughout her stay at this hospital the hospitality of certain nurses and nurse assistants have been terrible and rude. There has been nurses who left her in her urine for hours their communication is terrible from the nurses and also doctors. I had to be really persistent with them to even be able to communicate with them to know how my relative was doing. I would go see her every single day to make sure they were attending her well and to make sure that they wouldn’t keep leaving her in her urine for hours. I personally would clean her and help her use the restroom cause of course the nurses wouldn’t bother to clean her well. I would not recommend having your family member in this hospital especially because their translation is terrible. My relative only knows Spanish and I advocated for her and translate for her because the way they would communicate with her was not the best."

"Not a biased review. Left my family Member with blood clots in her legs for 3 days before informing anyone in my family. Please do not bring any loved ones here, the nurse hospitality is horrible and neglecting. Very unprofessional and disgusting attitudes/manners from the nurses. One nurse even attempted to steal $20 from her side until she called them out. This hospital is far from a hospital. It is torture please take your loved ones to a much better hospital never come here!"

"I was pleasantly surprised with the care and quickness of service we received at St. Francis. We went to ER and was seen within 15 minutes of checking in. My son was admitted shortly after. He ended up staying for a few days. He was made comfortable with his pain and ran every possible tests to ensure the right diagnosis. I appreciate the kindness and patience the nurses provided. I will definitely make St. Francis my first option for emergency/urgent care."

"I have no idea what department people are giving 5 star to, but labor and delivery department is definitely not it. The fact that I was there for over two hours and didn't even get my vitals check or even talked to a nurse. But I love how they were fast to get my medical insurance information. I left from there without treatment and ended up going to somewhere else where I was actually rushed in and seen. This was the worst possible experience in a hospital. Never again! And I will encourage everyone to go anywhere else but here."