Quest Diagnostics

"Would give no stars. So you walk in to speak to a tablet theres nobody to help you. After you figure out how to sign in you sit there for hours theres no guarantee the place is going to see you. Horrible place looks like the owners dont care either. Zero stars"

"I rather call and make an appointment with a human being instead of a machine the Inglewood site is horrible they keep cancelling me out the last minute. The Lynnwood site seems to be ok so far, only been there twice"

"This place gets no stars for the worst customer service ever! I have so many complaints that I don’t know where to begin. If possible please go to another facility. I’m filing a complaint."

"I don't know why this place has 2.5 stars. I have came here many times for years. The staff are very nice and if you have any questions they gladly help. I suggest you book your appointment if you want ou fast."

"Just want it to write a review about the Phlebotomist in this facility. I totally understand you see people by appointment and walk in. However the attitude of staff is horrible, not welcoming at all. There was several disabled individuals who couldn’t bear the noise of children crying and yelling. I approached one of the tech and basically ignored me. She didn’t care of the patient been overwhelmed of her surroundings. I’m in the medical field and we need to take care of those people of special needs at once. That’s what patient care is all about accommodating them 1st every single time. Staff should have some empathy and self conscious regarding this group of individuals who truly need our help & support. I’ve also witnessed a lab tech talking to a patient in a very loud rude tone, that’s disrespectful. We need staff to be willing to be there for our patients. This happened at Quest Diagnostics in Lynwood lab. 09-12-2023 P.S. immediate in-service for staff."