Valley Presbyterian Hospital

"Everyone here was great. I ended up in the ER with kidney stones and an infected kidney. They rapidly got me checked in, and more than anything, got me on an IV with pain meds to deal with it. They kept me up to date with everything and then transferred me over to the ward. Everyone honestly was super friendly and courteous. The room was a bit dated, but was very clean, and had everything to keep me comfy. Food was much better than I thought it might be too. Overall, great."

"Unfortunately, my insurance only covers this hospital otherwise I would not step foot in this hospital. The ER waiting room was so filthy and dirty on top the wait is so bad here it like they staff are careless."

"ER very dirty place. They make patients wait for 6-8 hours just to get them inside to get medical assistance. They say there’s no bed available, can’t really understand why being a big hospital, they have so low class service. Bad management and too much time to get medical assistant. Hesitate coming back here. Prefer go long distance to get better service."

"Most unorganized, dirty, unprofessional staff I have ever seen, will hopefully never step foot into this hospital. No accountability of patient care from Doctors. Only one doctor who specializes in a procedure and he was booked for 5 days, and they expect the patient to be in their jail like hospital rooms waiting for a procedure. The air in the hospital is stuffy and doesn't seem like it's being filtered. The Medical board should investigate the conditions of this hospital and their operations."

"VALLEY PRESBYTERIAN HOSPITAL opened in 1958 with 63 beds. Today the complex has grown into a 350 beds medical center. The public areas are inviting and beautifully maintained. Security is tight. Just like at the airport, expect to spend 15 minutes or so. You are required to provide a reason for your visit, empty your pockets, have your purse inspected, and be magnetically scanned. You then visit a concierge desk, a few steps away, and provide identification. If there is a line there is a delay. A sticker is printed showing the location you are visiting, to be applied to your clothing. My wife and I visited a friend. Her single patient room is modern with a large, attached bathroom and shower. The room included: patient care items, a chart indicating the patient's name, the on duty nursing staff, her hospitalist, TV, comfortable guest chairs, telephone, and a view of the San Fernando Valley. The staff who entered her room, while we were there, were efficient and showed courtesy. There is a well stocked gift shop and cafeteria. Free or flat rate (8.00) valet parking. Of course everything is wheelchair accessible."