Sport Clips Haircuts of Chili's Square - Green Bay 2365 West Mason Street, Green Bay, WI 54303

"The guy that works there does a decent job but will literally not say a word to ya when cutting your hair. Acts like he’s super busy when it’s not. That’s not how ya earn a tip."

"Signed up through the app and showed up at designated time only to have another hour to wait? Why bother"

"My usual guy was out and needed a cut. I scheduled online it was 15 minutes from when I would get there. I was 2 minutes late. The minute I was supposed to be there they called and asked if I was coming. I told her I just scheduled online and left my house immediately I was in the parking lot. She apologized when I walked in and said she did not realize I just scheduled. They talked about being slow. Short fade hard part usual cut. I had long hairs all over my head. She cut so low on one side it was in my beard. The other was full length. Hard part was not in the pre discussed spot. After asking her 2 times to make it larger it was still paper thin. I gave up and fixed what I could myself never going back there."

"Use the phone application and seems to work once in awhile. This time is unacceptable! Had a time set , my wife gets there for my autistic son and they had to wait over a hour! One time I get there for myself (set appointment) It wasn't showing I set it. Professionalism there is also something to be desired as well. Used to be the place to go. Not rushed or anything. Now you are rushed and listing g to their bantering between the so called stylist. Not the same. Have to go somewhere else now!!!"

"Walked into the store at 12:50 after getting a text “ Batter up! You are next in line for your haircut. Please be in store so you do not lose your spot in line.” Got there and everyone was busy with cuts. Totally understandable. THREE ladies finish their haircuts with customers and cashier them out without even looking in my direction. One takes a picture with a guy and stands right in front of where I was sitting. Little rude but whatever not too worried. Finally by 1:15 after I get 0 recognition I’m even sitting there (I’m the only one sitting in waiting area) a nicer gentleman asks me “have you been here before? There’s a certain way to sign in” appreciated that and all, but I had to walk out. I felt I was a ghost sitting in a chair. Made my appt like I was supposed to. Tried smiling at the girls. They looked away immediately. I’m not one to give a bad review and I understand short staffed but if i would have at least been recognized within the first 20 minutes of sitting there I would’ve been a happy customer. Poor customer service. Sorry I didn’t know we had to sign in, it was my first time ever walking into a SportsClips."