Asante Rogue Regional Medical Center 2825 East Barnett Road, Medford, OR 97504

"I got a call from my Dad's roommate, telling me My Dad was being taken to The hospital via ambulance that he had another stroke. I got to the hospital before he did and was panicked, passing the place. Every ambulance that pulled in I ran to see if it was my dad. And each time no. So I'm sitting down waiting to see if I can see another ambulance pull in went to restroom came out and started to sit. The woman at the front desk and calls me over. She tells me my dad just arrived it would be a few more minutes until I could go back and see if , if he is stable or at least somewhat stable. 10 min go by she calls me over and tells me I can go back and where to go. Upon arriving outside his room..His nurse intoduces herself and asks if I have any questions or would like something to drink . He has been there since feb24, and each time I go up to see him his nurses explain to me how he is doing and ask if I have any questions. They are very nice and gental with my dad. And talk to him making sure he is okay. With the investigation going on , that involves rogue valley hospita I thought that a review would be nice so people can see that just because one Nurse made Several wrong choices and had no regard for patients well being ,that doesn't mean all nurses are like that. Some go above and beyond there job discriptions. They are amazing and wonderful peope. l"

"We had a baby there on 1/11/24 and Roxanne the night nurse there is awesome. She goes above and beyond to provide quality care. Thank you Roxanne!"

"My mom's doctor ordered some essential imaging before discharge. The techs were backed up with emergency orders and my mom was going to leave anyway, so Luke the charge nurse worked really hard to get Keenan the imaging guy to stop everything and make sure my mom got the imaging before she left the hospital. If she tried to get it done as an outpatient it would have taken weeks. Thank you all so much for taking such good care of her!"

"My husband had to go to the surgery center and we had an awesome experience with the guy at the front desk. I think his name was James Brown. He was just to nice and friendly, always making sure everyone was comfortable and remembering everyone's names. It is nice in this day and age to experience such excellent customer service."

"Came through the ER then admitted to a 23 hour bed. Every single person we came in contact with , every nurse, tech person, helpers every single person was exceptional. Wonderful staff. They helped us get thorough a very stressful event. Thank you to everyone. Bobbie Holden"