Comfort Inn Fontana,

13500 Baseline Avenue, Fontana, CA 92336

"Right off the highway with frankly one of the cleanest pools I’ve seen yet. A strong working probably new hot tub jacuzzi. And nice clean rooms with windows that open all the way. Just bathrooms could use some tuning up. But I don’t really vacation for the bathroom experience."

"Well overall I've had a good experience. The coffee maker is awesome in the room because you can make tea or coffee or anything you want. I love the breakfast in the morning.However this is a non-smoking facility. Which means you shouldn't have to smell pot smell down the hallways in the hotel. I have been smelling pot ever since I've been here. That's a no-no and a non-smoking facility. It got worse towards the weekend. I complained to the front desk yesterday and the smell got even worse today. When I walked down for breakfast I could smell down the whole hallway on the second floor. They shouldn't be advertising smoke free environment if it is not the case. I would have gave it five stars but the smoke stuff has got to stop."

"Spoke with a very rude woman at 7:35 p.m. December 5th 2023. I requested some information about staying there and having a friend pay for my room. The female associate hung up on me without answering any of my questions and then refused to answer the phone when I called back. I'm waiting for escrow to close on my property and I need a place to stay with my daughter instead of having good customer service at this establishment they're rude and disrespectful, and I wouldn't stay here. With the time specifically and the date, management should be able to identify which female was answering the phone at that time and they should be able to retrain unprofessional employees or fire them because they're just costing you business."

"2 stars because the rooms are nice. But their deposit policy is absolutely ridiculous. It ranges from 150 to 250, and don't leave makeup on the towels or they'll charge you for "damage" saying they can't remove makeup from towels."

"Had a room on the ground floor. Staff were friendly, room was clean, and breakfast was good but the waffle weren't good. Probably the batter. The eggs, meats, bread, coffee and juice were good. Location is perfect if you're visiting that area."