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Pacific Palms Resort
1 Industry Hills Parkway, City of Industry, California, United States
About the Pacific Palms Resort
Pacific Palms Resort is a luxurious lodging destination nestled in the picturesque City of Industry, California. Surrounded by lush gardens and stunning views, this resort offers a tranquil escape from the hustle and bustle of everyday life. With elegant accommodations, world-class amenities, and exceptional service, Pacific Palms Resort is the perfect retreat for both leisure and business travelers. Whether you're looking to relax by the pool, play a round of golf on the championship course, or indulge in a rejuvenating spa treatment, this resort has something for everyone. Come experience the beauty and tranquility of Pacific Palms Resort.
Photos of Pacific Palms Resort
1 Industry Hills Pkwy, City of Industry, CA 91744, United States
Reviews of Pacific Palms Resort
"The property itself is beautiful I have spent many of nights and days at the driving range in the restaurant or just simply up their reading a book and join the view of the valley. With this trip though I had a visitor in my room I tried to let the front office know they must not have taken me seriously but they have mice, at least this was the case on the second floor be aware."
"The worst golfing experience ever. What was once a premier golfing destination has gone down the toilet. The course is still decent but the service? Customer service is non-existent, thanks to its leadership team, starting with Dave Youpa, its golf director who made every excuse possible after I shared I had to wait 30 minutes just to get a cart replacement after ours went dead on the 3rd hole of the IKE. No discount given for a ruined morning, let alone an apology. But, he did let us know that this was normal as sometimes, they can't even get a group our on time. What a consolation to hear this. Anyway, not having gotten anywhere with the golf manager, I took the time to write to Pacific Palms VP, Ms. Lim and also cc'd one of their other high ups, sharing that before bashing anyone on social media for a review I'm a firm believer with connecting with management first. But, having been over a month with no reply back from any of them, here's my review. If you're thinking of a great golfing experience, I'd skip this one. So many other courses to choose from in OC and in the IE that's far superior in every aspect you can think of. And if your cart dies, you won't be waiting for 30 minutes anywhere else."
"Spent a wonderful Sunday afternoon brunch with my beautiful daughter and son in law and walked around the premises. Great view !!"
"Rooms are old and are falling apart. Felt more like a cheap motel with a view. We stayed here in January and tried to take a shower at midnight and the water never got warm. When I called the front desk, they asked me to wait 15 minutes with the water running for it to warm up. We waited an hour to no avail. They moved us to a different room on a different floor but still, water never even reached lukewarm temperature. I was shivering at 2am taking a shower - just miserable. Never again."
"Wow!!! Pleasantly surprised how nice this place is still maintained after all these years. It was formerly the Sheraton 30 years ago. Still a nice hotel. Great views from our 5th Floor room facing North. The bar and dining room was also nice."
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