Hotel Hygge,

550 Ave of Flags, Buellton, CA 93427, United States

"A cute updated motor hotel, I'm giving 5 stars because it met those expectations, not because it compares to the Four Seasons. Cute room, very comfortable and not cramped. Recently redone it appears- was a great, inexpensive, option for a 1-2 day SYV wine country visit. liked the glass front mini fridge so you don't forget to take your stuff! Check-in is remote with no staff on site, but available via text- that may take some getting used to but really works fine. Lots of outdoor entertainment amenities- was too cold to use them in January but would be fun in the summer!"

"We stayed at the Hotel Hygge last July 2023. The check-in process was a little bit frustrating. We knocked on the front door of the office and no one was there. We were not aware that the check-in was fully online. there was no sign outside stating that the office was closed or that we needed to check in online so some signage would be appreciated. But once we got a hold of someone, we were able to get our room information and check-in. we later encountered other travelers from another country, who were also quite confused, so we helped them out as well. This should be a no-brainer. Other than that the room was very clean, well decorated and nice, it also had nice quality shampoo and conditioner. We only stayed there for one night and it was just what we needed. One disappointment was they said you could go to their sister hotel which is about five minutes or less down the road and use their pool. The pool was closed. You would think that they could communicate with each other and just give us a heads-up that the pool is not available since it's advertised. the other location had a nice bar where you could get a drink and some food. It was a really cute location. I would see if that location is available to stay if we ever go back. the hotel Hygge was in a great location. Just a short drive to the main solving downtown area. That's really what was most important to us. They had a nice outdoor area with fire pits and corn hole. We enjoyed having some desserts by the fire in the evening, you have to turn it on manually when you're ready to use it. Another complaint is that it's not super apparent how to get ice or how to turn on the fire pits. If you want to be a hands-off management property, then you need to have appropriate signage to help people know exactly where to go."

"We had a great experience! We were hesitant to book here with the not great reviews but we gave it a shot and had a really nice time! Room was pristine, bed was extremely comfy, property well maintained and quiet, easy parking, and nice check in system. We preferred being able to just get the code and walk in rather than waiting for traditional check in. We stay here again and recommend to others!"

"Booked this hotel and immediately noticed the date was wrong for our stay. I called within minutes of booking and spoke to a representative with a bad attitude, who said there was nothing that he could do and I needed to go to the third party I booked the reservation through. The third party sent a request for refund as the hotel would not allow us to adjust the reservation by one day. The hotel denied the refund. I will be sure to tell people never to stay at this establishment based on how they treat potential guests. Sad, especially since its looks like a nice place to stay and refer people to."