WaveImaging Irvine Barranca

"Front desk and technician were very nice and got my X Ray done quickly and without issues. Definitely make an appointment instead of walking in. I tried to do walk in the day before and they were extremely busy so I made an appointment for the following day"

"Kindness!! Unfortunately, I needed a few MRIs & a CT scan. I was really pleased with the treatment I received from the staff. Kassidy at the front desk was kind and patient. I felt respected as a person and patient. Not just another face and set of information to process. Emily the technician who conducted the procedure & the woman who escorted me back were equally kind. Emily, put me at ease. I am a little claustrophobic! She was joking with me while explaining what she was going to be doing as well as what I could expect. It seems to me that this office is well managed. The reason I think that is everyone working at the facility that I saw or interacted with seemed happy. They smiled or acknowledged me even if they were not working with me. They didn’t have to. They easily could have walked by without looking. All this happened despite a busy waiting room and hurrying around. It was efficiency with a genuine smile!"

"I observed the front office staff being extremely patient with folks who asked questions over and over again got upset and yet the office staff responded with patient and logical answers. I was very impressed. Scheduling the appointment was easy and my technician was great. Her name was Emma."

"They Had me arrive 20 min early. Didn’t go to the back area until 30 minutes past my appointment time so waited 50 minutes in the waiting room. Short haired girl at the front counter was not friendly. Not mean just not a good customer service personality. Tech was great. Clean facilities."