Great Park Insurance

"I called them two days in a row, and each time, they said the agent is busy now and will give you a call back. They called me five days later, and when I told them I had already called another company, they didn't even try to apologize, like they didn't care. That shows me how they deal with customers, and it was great not dealing with them."

"I've made multiple attempts trying to reach them and inquire about how to cancel my policies and avoid auto-renewal. I always get told that someone will reach out to me to follow up, but I never hear back from them. They were very responsive when I was first buying my policies through them, but now that I need to cancel they have been completely unresponsive."

"After being canceled by my previous home insurance company, I wasn't sure I would be able to find comparable coverage in California again. I thought I might have to use the FAIR plan for several years, but when I called Great Park, they were very kind and helpful, and Julius sent me several quotes that compared evenly with my previous coverage. Our communication has been good, and though I would have liked to meet the folks there in person, we did everything, including signing documents and making payments, online, which was pretty convenient. I generally don't need much attention unless I need to file a claim, so I'm hopeful that everything will go smoothly at that time. Based on my interactions with them (Julius Yang was my contact there), I would recommend."

"As a growing electrical contractor in the Bay Area, Great Park Insurance has done an AMAZING job at keeping all my policies up to date. My assigned agent, John, was nothing less then professional. I could sense his interest in me as a client and has always been readily available via text message, emails or phone calls. His response time is impeccable."

"What an amazing team and an amazing agent! Ilker did a terrific job at explaining my auto, home, and life insurance options and was incredibly patient with all of my questions. He couldn't have made it any more simple and easy to understand. I also met with Daniel , owner of Great Park Insurance, his staff are also very knowledgeable and helpful when it comes to any of my insurance needs. Location is great and it has a parking lot with plenty of spaces which makes it easy for me when I want to just stop by to sort things out."