Quest Diagnostics 1294 West 6th Street, Los Angeles, CA 90731

"First time coming here and I must say that I'm highly impressed. The service here was pretty quick and easy. I literally only waited five minutes in the lobby. The check-in is pretty simple as well. Just make sure you bring your ID and insurance card so that you can scan it. I absolutely loved the staff. They wasted no time with getting people in and out. Appointments are highly recommended, so definitely schedule one."

"The building is very old, checking in was strange via kiosk. There's no one to help with that however it was quick with an appt. Wait was under 10 min. I have a phobia of needles but Wendy was excellent! I didn't feel a thing, she was quick and you knew it wasn't her first rodeo! Got 3 viles! I will definitely go back (to her) when I need blood drawn again"

"Customer service non-existent. Lab technicians are rude and non-carring. The reception window is shut and boarded from inside. No one in the receptionist place to talk to. Came in for my appointment on time. Checked in through my cellphone. The system didn't register me. I was ignored for 30 minutes until I asked what happened. They told me that I didn't check in and said to get on stand-by list. Waited another hour to get lab samples taken."

"I dont understand why all the hate on this place. Iv never had an issue coming here. Make an appointment through the app. Show up at that time and they'll take care of you pretty quickly.. its not that hard to figure out"

"I've made appointments for my elderly mom here over the past 5 years and I always get the earliest appointment possible - 7:30-8am - since she is fasting. About 1/2 the time, the office didn't open until 7:30 and started blood draws 15-20 mins later. I started using mobile draw labs as it was becoming difficult to transport her. Two months ago I had two different mobile draw cancel on her so I had to bring her in without an appointment. We were prepared to wait since we couldn't get an appointment online for that day. And we didn't have a choice as she needed the test for surgery. There were many people with appointments when we got there at 7:15am but they were able to see my mom after 30 mins. after they opened. Just wanted to give a shout out to Nelson, who was so kind with my 92 year old mom -- he was efficient doing the draw and helpful wheeling her out of the room. I was worried he would not be able to get a draw as she was too dehydrated when they had tried at her doctors office to get a draw. But Nelson managed to be gentle and quick. Everyone else was nice too. I still will do mobile draw for the ease but good to know this location still had some nice and competent staff."