Four Points by Sheraton Hotel & Suites San Francisco Airport
264 South Airport Boulevard, South San Francisco, California, United States
About the Four Points by Sheraton Hotel & Suites San Francisco Airport
Four Points by Sheraton Hotel & Suites San Francisco Airport is a modern and stylish lodging option conveniently located in South San Francisco, California. Situated at 264 South Airport Boulevard, this hotel offers comfortable accommodations and top-notch amenities for both business and leisure travelers. The hotel features spacious suites, a fitness center, a restaurant, a bar, and a business center. Guests can enjoy easy access to San Francisco International Airport and nearby attractions. Whether you're visiting for work or pleasure, Four Points by Sheraton Hotel & Suites San Francisco Airport provides a welcoming and convenient stay for all guests.
Photos of Four Points by Sheraton Hotel & Suites San Francisco Airport
264 S Airport Blvd, South San Francisco, CA 94080, United States
Reviews of Four Points by Sheraton Hotel & Suites San Francisco Airport
"I stay at Marriott properties all the time and this is by far the worst place I have ever stayed. After a long day from attending a conference and dinner, I checked into the hotel. I had an issue with a broken thermostat, in which the fan kept blowing in an already chilly 50 degree night. I reported this situation to the front desk and asked for another room. They told me they were at capacity and the only thing they could do was give me an extra blanket. It was so cold I slept in a sweater, hoodie and fully clothed. It was by far the worst experience I have ever had at a hotel"
"I stayed here for 4 difficult nights and was very pleasantly surprised by the rooms, service and the staff. I had some issues as far as my phone breaking and my card getting temporarily shut off because i was traveling but the staff made the whole experience much better for me and the bill was a pleasant surprise too. I would highly recommend staying here if youre looking to stay by the airport. Next time im in SF i will stay here again for sure. Thanks guys for a great stay:) -Ian"
"Stayed here last minute due to missed international connection at SFO. The person that checked me in was super sweet. My room was spacious, clean, and the air conditioning was working. Very conveniently located for people that are flying. There’s some food nearby but not too many healthy options. The fitness center is well equipped so that was nice. All in all, my room was quiet and spacious on the 3rd floor."
"What Marriott property DOESN'T have breakfast? THIS ONE! Like some of the other reviews, This is a barebones hotel, nice quality rooms etc, but there is literally NOTHING else here. You will be next to nothing, freeway on one side, highway on the other. Between two gas stations. It's just weird to me for a Marriott property not to have something."
"If you’re looking for customer service -GO ELSEWHERE. If you’re looking for a clean room in a 3-star hotel away from everything.. this is your place. We were road tripping from Vegas, had an Alcatraz behind the scenes tour booked for our arrival day. Called the day before to see if we could check in early (12-1 vs 3), the young lady I spoke to checked her system and said “no problem, you c’’mon down and we’ll get you checked in”. We (party of four 2 King rooms) arrived at noon on our check in date. The man behind the counter apologized and told us it would be 45 minutes to an hour before our rooms would be ready. Perfect, we’ll wait. We have to be downtown by 3pm for our tour, so this will work out. We parked the car ($18 a day) grabbed our luggage and sat in the lobby catching up on emails etc.. 45 mins later this same man comes over to us and says “I’m sorry but you can’t check in until 3 pm.” We tried to explain to him that this will not work, we need to freshen up and change our clothing … and.. the employee we spoke to YESTERDAY said it would be no problem. I realize things happen, but this man wouldn’t even attempt to work with us. We said we would take one room if that worked .. you don’t have to clean both? Answer-No.. let us into a dirty room.. take the towels & sheets out.. give us 1 clean towel. Answer-No I asked to speak to someone else and was I informed that he was the General Manager-Cash, and he wasn’t going to do anything to accommodate us. When I mentioned his employee telling us we could check in early - his response “this will be a teachable moment”.. tell you what Cash, this entire conversation was a teachable moment for the staff that was standing around you - You could have taught them how to provide CUSTOMER SERVICE. We had no choice, it was now too late to cancel and go somewhere else on a Friday afternoon in San Francisco. We opened up our suitcases in the lobby, got clothes to change into, toiletries and each one of took a bathroom in the lobby. We stored our luggage and headed downtown. What a way to start the weekend. My recommendation to this hotel chain is to find a GM that can actually be a face of your chain not a Disgrace to your chain! The room itself had vinyl plank flooring and was laid out quite nicely. No view to speak of, and too far away from any decent restaurants. Was a good place to sleep and the shower water pressure was decent. Thanks to a deplorable experience with the GM at this hotel we all will be taking our business elsewhere in the future!"
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