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Candlewood Suites Ontario - Convention Center, an IHG Hotel
1818 East Holt Boulevard, Ontario, California, United States
About the Candlewood Suites Ontario - Convention Center, an IHG Hotel
Candlewood Suites Ontario - Convention Center, an IHG Hotel, is a comfortable and convenient lodging option located at 1818 East Holt Boulevard in Ontario, California. Situated near the Convention Center, this hotel offers spacious suites with fully equipped kitchens, free Wi-Fi, and a 24-hour fitness center. Guests can also enjoy amenities such as a business center, laundry facilities, and a convenience store. Whether you're traveling for business or leisure, Candlewood Suites Ontario provides a relaxing home away from home in the heart of Southern California.
Photos of Candlewood Suites Ontario - Convention Center, an IHG Hotel
1818 E Holt Blvd, Ontario, CA 91761, United States
Reviews of Candlewood Suites Ontario - Convention Center, an IHG Hotel
"Asked for a room on the street. The person at the front was very abrupt and just said none available without looking. We saw many empty rooms across the hall since we checked in at 3 pm. . The even numbered rooms face the back and the trains run all night. The planes fly over too. It is so noisy couldn’t sleep. We were there for 4 nights. Can’t wait to get home."
"My partner and I encountered conditions at Candlewood Suites Ontario that were beyond unacceptable; they posed a health hazard. Upon entering the hotel, we were assaulted by an overwhelming musty stench. The hallways were dilapidated, leading to a room marred by odors so foul—reminiscent of urine and rotting fish—that it was unfit for any guest. When we sought a resolution, the alternative room offered to us was no better, plagued by the sickening smell of unwashed feet. These odors were not merely unpleasant; they raised concerns of serious sanitation issues that could very well breach health code regulations. The hospitality was as deficient as the air quality. Our legitimate complaints were met with a response so lackadaisical it bordered on negligence. The refund for our prematurely ended stay was delayed without justification, adding financial insult to the already injurious conditions we endured. To those considering a stay at this establishment, I implore you to reconsider. The egregious lack of cleanliness and customer care we experienced at this IHG-affiliated hotel was shocking. Potential guests should be aware that the conditions here are not only deeply unsatisfactory but may also pose a risk to your well-being."
"Decent the only think I have a issue with is the real luggage cart is upstairs locked in a room I could see when walking into building from rear parking and they have a maintenance cart they're using in place and it's not as good to hang stuff."
"I often have to take short business trips to the LA area on my own dime and so I've tried a lot of inexpensive hotels in the area. Most aren't worth even the low prices they charge, but I think I found my go-to hotel in the Candlewood. It's everything I want in an inexpensive hotel. First, the entire hotel has been renovated. Many of the negative reviews here are from either before the renovation, or during it. As of now, the hotel is extremely clean and feels new. The rooms are nicely updated and very functional. I've stayed in the king "suite", though keep in mind these aren't actually "suites" in the strictest sense but they are large rooms with a full kitchen (including full fridge, cooking surface, microwave and dishware), an "island" for eating, lots of storage and a very large desk area. A studio suite, basically. They are again kept very clean. Second, and most importantly for me, the hotel is quiet. I've stayed on a weekend both times and there were definitely guests all around me - other than the occasional door closing, I never heard anything from any of them. Out in the hallway, you can hear them. In the rooms, no. Granted, I have been on the top floor both times so I don't know what it sounds like if someone's above you. But the walls, at least, are good. And if you stay on the back side of the hotel, you avoid any possible traffic noise from Holt Ave. as well. (There is the occasional freight train passing by and airplane taking off - I don't mind this, personally.) This is a convention center/airport hotel so don't expect a ton to *do* right around the hotel, but there's easy access to I-10 and other freeways. There's plenty to eat around the hotel, which is important for me, including lots of restaurants in walking distance. I feel this hotel has gotten some short shrift from some earlier reviews pre-renovation, so just try to ignore those and focus on the post-renovation reviews. The only real negative about the hotel is some of the people I see hanging around the parking lot occasionally, which does make me worry a bit about my car, but that's just California at this point. I see that at every hotel I stay at with outside parking."
"Clean, quiet, convenient, and comfortable. Since this is a suites approach with small kitchenette there is no real food options on property but there are several food options within walking distance and tons of options within 10 minutes north on Vineyard to Foothill Blvd (Route 66). Check in was quick and pleasant and parking ample in the back as the hotel is built right up to the street side parking lot. I did ask about the ton of negative reviews from year 2020 and the manager mentioned it was disgruntled employees which were losing their jobs due to the pandemic."
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