San Francisco Airport Marriott Waterfront 1800 Old Bayshore Highway, Burlingame, CA 94010

"The worst stay at a hotel I ever had. The room was clean and cleaned every day by the very nice cleaning staff. Staff at restaurant and reception friendly (but the latter unhelpful). The food at the restaurant is okay bit overpriced. Don't order the oats, it's literally oats and water for 17 dollars! HOWEVER, our room did not look out onto the sea but was located directly next to a huge construction site (see pictures) where they started working very noisily at 5:30 (!) one morning and at 1am (!) the other day and didn't stop all day. It was impossible to get any sleep. I asked at the front desk for another room several times and a lot of promises were made but in the end, allegedly there was no (!) other room available in the whole hotel... I just felt ridiculed by the smiles of the staff and their incompetence/unwillingness to help. So if you value your sleep at all, stay somewhere else!! At least in the next months until construction is done. On a different note - a hotel this size should really have at least a little kids corner somewhere, even if that is obviously not the primary clientel. The hotel's answer below is like a slap in the face! Apologies and smiles didn't help me then and don't now."

"I have stayed here many times. First few trips were wonderful met all expectations. Last few trips were not good! Tiny beds, loud elevators and worst is being stuck in the parking lot and gates will not work to let you out. Called for service and waited forever for someone to respond. Then when parking lot attendant came I was told to call the front desk. It was clear that there was lack of communication. I really don’t feel liked a valued guest here anymore. Also if you are platinum elite good luck getting a suite upgrade here. It will never happen. Ice machines hardly work on the floor you are assigned to as well. Definitely my last visit."

"First time here, rooms were clean and very nice. It was a long walk from the elevator to my room. If the second digit in your room is a 1 (3100+, 4100+, etc) you have a long walk. Rooms close to the elevator are in the 4030-4040, 3030-3040, etc range. Lovely waterfront view from my room, you can see the planes land and takeoff and flocks of birds on the water. The main foyer/bar area is very open and busy. Again, lovely view of the waterfront. Almost $50/day to park here. They will give you a pass at the front desk that lets you get in and out of the parking lot. There’s also a nice walkway by the bay that’s very pleasant in good weather. I would stay here again."

"I always stay here when flying out of SFO. The hotel is right on the water. Great views of the airport and San Francisco Bay. It's about a 10min drive to the rental car facility. Excellent service from the front office team, bellman, housekeeping, and restaurant service staff -- Thank You!! Rooms were well maintained and very clean. Excellent water pressure and screaming hot water. Restaurant had good ambiance and great tasting food. Pro tip: Have the bellman bring your bags to and from your room. Depending on the location, it may be a bit of a hike."

"Came to visit friends staying at the hotel to catch up over drinks and dinner in the lobby. Service was great until we went to leave after our catch up and got charged $24 dollars for parking for surpassing the 2 hour limit that was never made clear. The math didn’t add up on the receipt for the charge since it only deducted 1 hour based on what was showing. The receptionist couldn’t assist. Disappointed after spending so much time in food and drinks in the lobby restaurant. We will think twice next time we consider to visit with friends but will plan to recommend other hotels that accommodate guests and/or local restaurants. I visited last year and had no issues with validating my parking after my visit. Definitely reconsider if staying and have friends in the area since terms have clearly changed."