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T-Mobile
2388 South Oneida Street, Green Bay, Wisconsin, United States
About the T-Mobile
T-Mobile is a well-known telecommunications company with a store located at 2388 South Oneida Street in Green Bay, Wisconsin. At this location, customers can find a wide range of mobile phones, accessories, and plans to suit their needs. The friendly and knowledgeable staff at T-Mobile are dedicated to providing excellent customer service and helping customers find the perfect mobile solutions for their lifestyle. Whether you're looking for the latest smartphone or need assistance with your current device, T-Mobile is the go-to destination for all your mobile needs.
Photos of T-Mobile
2388 S Oneida St Ste 200, Green Bay, WI 54304, United States
Opening hours of T-Mobile
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 18:00
Reviews of T-Mobile
"If I could give nothing, I would. We can't remember the dude's name who helped us but he was identifiable by the smell. So, the one who smells of body odor wafting out of a garbage fire. He took it upon himself to add insurance to our line. I've never had insurance on my line, I don't want it, I wasn't asked, now the next day I'm getting "thank you for adding protection360!" texts. Shady as HELL. It's unfortunate he'll receive some sort of bonus off the device sale, he should lose his job for defrauding customers, typical salesman. Dude will probably go "but I HAD to so I can make money! You said no to our 2 case options! Without an accessory or fraudulent excess charges, I'll be fired!" ---as he should be, as with anyone responsible for his training and allowing him to continue giving the company a bad name. We won't EVER be going back here, this is why the stand alone store across the street is always busy and this shack is always dead. Now I know better."
"We’ve had nothing but bad service since switching to T-Mobile through this store. Every time we get a ‘I’ll let the store manager know so they can fix these issues’ and never get anything resolved. We were told we’d get a free third line but never did and we’ve been paying a lease charge for my fiancés old sprint phone he traded in back in September. The employees don’t seem to know what they’re doing. I was also told the Apple Watch was having a deal for $200 off but have been paying the full amount every month since without any credit being taken off. So an extra almost $100 a month in cost for things this store said we shouldn’t be paying yet has never fixed the issue."
"Customer service is a huge differentiator in today's world. There used to be some great people that worked here but not anymore. When I walked in, I felt like a number and was treated as such. I didn't like the experience, so I switched providers. Take care of your people, management! They are the ones who are caring for the people that come in and spend hard earned money with you."
"Zach and his team were very helpful upgrading my iPhone and switching our business plan. When there were some issues with data transfer, Zach did everything in his power to find solutions and ensure no data was lost. Very friendly, helped me understand everything before making a decision, and truly helped us find the best options at the lowest price. Zach spent a lot of time with me getting everything sorted and I'm very grateful for his patience, excellent customer service and knowledge."
"I had an issue with my son’s line from another carrier and needed to switch him over. Brandon was a great help and very patient. Even though he has only been there 5 weeks, he was knowledgeable and yet not hesitant to ask his colleagues questions based on my unique situation. Great service and I’ll stick with this store!"
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