Plato's Closet Maplewood, MN

"An Employee named Kaitlyn should probably take some time away from working directly with customers. She was definitely working through some type of power struggle and chose me to take it out on. First by ignoring me at the counter, and then in her most condescending tone like I was the dumbest customer to have walked in she informed me that I was standing at the wrong part of the counter to be checked out. While checking me out, I had commented to my daughter on what they decided to buy from me and what they gave back and I thought it was funny because the high end items weren’t chosen. Which was no big deal to me, I wasn’t questioning it or upset about it, it was an observation. But Kaitlin was very upset about it because she busted into my conversation with my daughter to let me know that I didn’t need to be passive aggressive about it….. Huh? What? Passive aggressive about what? There was no passive aggression happening, not to mention that is not how I operate. If I had an issue with anything, I m direct, there is no passive to my aggressive: It was a very odd thing to say. The entire interaction with Kaitlin was unpleasant and unfortunate."

"Service was great!!! I’ve been to many Plato’s and this by far was the best. Everyone was so helpful, especially Destiny. Only complaint was I had points at the Woodbury store and a discount that couldn’t be used here"

"This is my favorite location for platos closet. I always have a great experience when I come in to shop or sell. I've recommended this platos closet to all my friends to come shop here. Great management! Paula, Heidi an Taylor are awesome managers! Keep up the good work ladies :)"

"Great variety of items including be boots but lack on men’s wear…. but if you use your discount credit and try to return the item that you used the discount with, they will not give it back to you. That’s kind of bogus because the item was worth whatever you purchased it with so they should return both your cash and your discount back when you go to return items. Kind of a rip off! I earned that discount with all the money I spent there already, shouldn’t I get to retain it?! They petty af, cheapo!!"