Rochester Motor Cars

"Worked with Colin today and what a wonderful experience. Cordial, efficient, personable and overall professional in what he does. He processed the purchase of my van, and he made the process seamless. The time spent was a huge factor as we were in a blizzard and had over 2-hour trip to return home. I salute you, Colin. You are indeed a credit to the Rochester Motor Cars group."

"Matt Nelson and his team have been extremely helpful, providing nothing but exemplary service and aid whenever needed. Matt in particular has been amazing by helping us to understand OPUS. We would highly recommend to anyone and everyone."

"They offered to buy my car but insisted I send a picture of my title and drivers license. Update: A VIN would show car history and proof of ownership. Consumer Reports, Kelley Blue Book, and Carfax recommend NOT sharing this information online. There was no confusion or miscommunication in the process as the owner suggests. Buyers should be cautious of anyone insisting on a picture of the car title and drivers license without ever having seen the car."

"Super friendly and caring! Here's my story: Suddenly after a stop to get gas, my minivan refused to go into Drive. It's not an old van, so no reason it should be having transmission problems. I talked to the folks at Quick Lane, who weren't able to diagnose the issues. They called Rochester Motor Cars, and Chad and Steve came out to the gas station (helping me avoid a costly tow truck bill). They cheerfully looked into the issue and had a sneaking suspicion something was stuck in the shifter. After moving some things around in the engine area, they found the culprit. A walnut! Amazingly, they didn't charge me for the service, which just made my day after fearing the worst about my transmission. Great staff and highly recommend!"

"I recently purchased a used 2021 Ford F150 from Rochester Motor Cars, and I couldn't be happier with my experience. Jordan Kehoe, the salesman who assisted me, was fantastic. He was prompt in answering all my questions, extremely friendly, and made the entire process easy and stress-free. Jordan's knowledge about the truck was impressive, and he never pressured me into making a quick decision. I would definitely buy from him again without hesitation. Tom Richard, the finance guy at Rochester Motor Cars, was also great to work with. He made the paperwork quick and easy and took the time to explain all the warranty options available for the truck. Tom ensured that I was well-informed about what each warranty covered, which gave me peace of mind. Overall, my experience at Rochester Motor Cars was excellent. Jordan and Tom provided exceptional service, and I highly recommend them."