Shake Shack Hilldale Center 558 North Midvale Boulevard, Madison, WI 53705

"Typical Shake Shack. Food has good flavor, but very expensive. No combo meals. No choice of the type of cheese. Bun is very soft, so becomes mushy by the time you finish your burger."

"The hamburgers, veggie burger and shakes are very good. The prices a bit high even considering all things. I really dislike crinkle cut fries and though they were just on I'll not get again. I tried the Vienna Hot dog but too chewy. The flavor ok but very firm/stiff dog."

"Wow. I wanted to like this place. We had 7 people. Waited 1/2 hour to get food. They served people that came after us. Food. Not great. Chicken tenders were good except so tiny! 6 of them for 5 bucks. Burgers were little better then McDonald's. Seems like food was not very good quality. Brownie shake was decent, but again not good quality of chocolate. Fries are ok. Food was just cooked which was nice. People are nice. Inside is nice."

"The quality at this location is going down. The chicken bites were over fried in old oil, they were brown not golden; they were inedible. Additionally, the app didn’t notify us when the food was ready and in the restaurant they didn’t have the food waiting in the designated area. This delay was detrimental to the custard and root beer float. When I finally approached them about it they didn’t offer to do anything about the soupy custard."

"Decent burger, and pretty darned good cheese fries. I got mine with bacon on top...how does that sound? I like the novelty of ordering the food ourselves on the computer when you walk in. I got my avocado and more bacon on a burger in a lettuce wrap to take away at least a few of the carbs...but felt a bit stupid because I couldn't resist eating the cheese fries, and then of course the fries my daughter couldn't finish. I'm a big fan of the fries... crispy outside, soft and warm inside. The burger was pretty good also. I'd go back."