Finish Line

"My order was never received by USPS. Customer service is horrible. No response to my email. I waited 2.5 hours on the phone to speak with someone & i hung up out of frustration. Tried to start a live chat multiple times but never could start a chat. I don’t think i am ever going to get my shoes. Edited: i am not calling customer service again. I spent another Hour & 20 minutes waiting to speak to someone after writing this review."

"Great place to find some affordable shoes. Helpful staff made it easy."

"I don't know why people say this place is bad I think it really good they have a good variety of shoes and sizes w place."

"Won a sneaker raffle and was told they didn’t have my name on the list of winner’s despite my confirmation email. “Manager” just looked at the email and said “i don’t know what to tell you, we don’t have your name” Told him I used 2000 status points to reserve a pair and he said he knew that and basically I was out my status points and the sneaker. I asked him to contact corporate so that I could get my status points back, he never did. Pretty sure they’re doing back door deals on sneakers or something. Never had an issue picking up a reserved pair of sneakers at Footlocker."

"I ordered a $180 pair of shoes online. They were delivered to my house on time as promised. I tried them on & didn't like how they fit so I drove to the Green Bay location to return them. I was told they could not return them because some had tried them on. I WOULD HIGHLY RECOMMEND NOT ORDERING ONLINE FROM FINSHLINE."