Bay Auto Parts Inc

"Some new guy handled my order and when I went to go pick it up they had sold the tire to another client even though I paid for this couple days in advance. Maybe when y'all get orders you should have them organized and not have it first come first serve."

"I had a very positive experience ordering parts from Bay Auto Parts. I run a shop in Harris, MN and had ordered a used grille for a 2018 Ford Escape for an insurance repair in our auto body shop. It turned out that I was not able to use this grille. I contacted Dennis more than 30 days after ordering the grille and he issued an RMA to return the grille with no restocking fee and no charge for shipping. I was very impressed with the ease with which I was able to complete the return. As it turns out Bay Auto Parts has a daily delivery route in our area. Dennis was such a pleasure to work with and the fact that they have daily delivery at no extra charge is a great benefit for us. Thank you Bay Auto Parts and Dennis for taking good care of us."

"I bought a steering column from them for a vehicle. And the key did not work. I called like 5 times to talk to Steve about it. Left the voicemail never reached out to me and never answered the calls."

"I have been ordering parts from them for last 10 years. They don't warranty there engines anymore and send you to a 3rd party that you have to jump through hoops to get a replacement engine. Spent $1655 for a used engine that's junk, 16 hr labor installing it and now have to deal with a warranty claim department to get a replacement engine. Called back and got a "have a good day". Not happy and will be dealing with other business's from now on."

"BEWARE!!! All they do is lie to you! Told they tear down 20 cars a day. BULL!! Told to pay for part, ( then they take it off vehicle) hmmm thought the parts were already off. Can’t look at parts before you buy. Have parts listed online they don’t sell. BAD BUSINESS!!!!!!"