Walmart Auto Care Centers

"Took 2 and a half hours to get tires changed, service started an hour after my scheduled appointment, and then the customer service rep laughs and tells me this very not funny story about how the idiot technician put 2 of my tires on the rims backwards. I'm never going here for service again absolutely Garbage"

"The people that work there are great. The problem is getting people to do a job you should be paying for instead of making people check out their own stuff. I'm a cashier and get paid for running a register. Why would I want to do it for free at your store. I won't. If I come up to the register and no lanes are open I leave my cart full of stuff and leave. To be honest I prefer to shop Ross, Five below, menards and Woodman and Aldis. Less stress shopping there"

"I made an appointment a week ago to get my oil changed because they told me if I just showed up it could take a hour before even starting it. I made my appointment for 3pm. I checked in and have been here for 2 hours and my car is still sitting out in the parking lot. The guy told me his manager Josh might be able to come get the oil changed quick but Josh decided to take his lunch even though I’ve already been waiting a hour and a half at that point. They also told me when I made the appointment that it would only take a half hour. It’s looking like in total I’ll be here for 3 hours for a oil change. Everyone else that has showed up for their appointments also had a similar wait time for small services."

"This would be getting a one star if the guy at the front wasn’t so nice. He was awesome, very friendly and informative, love a straightforward customer service rep. I called last week to see if I could make an appointment for an oil change, I was told they were walk in services only, first come first served. Ok, that’s fine. I get here at 6:50, 10 minutes before they open and am literally the first one here. I go to check in and then get told that there is someone with an appointment before me for their tire services so they will be working on her car first. That really ticked me off since I was told it was walk in services only, but seeing that there’s only two of us, I stayed thinking it would only be an hour, hour and a half. TWO AND A HALF HOURS LATER they pull my car in to be serviced. I’ve never been to such a SLOW Walmart auto center. This place is not worth the money I am saving anymore… my time is more valuable than this. EDIT: it took them more than 4 hours before I got my car back."